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Form of workAn exciting leadership opportunity within a great team! Opportunities for professional development and progression will keep you succeeding in all areas of our business.
A fun, fast-paced, dynamic environment means no two days will be the same. Whether you’re up and coming or had years of experience, you’ll acquire new skills and solutions to problems will come from thinking on your feet. If you are looking for progression - this is the opportunity for you!
The main duties of the role include:- Provide leadership and support to the frontline team
- Provide ongoing feedback and support to staff
- Support training, onboarding and coaching of new starters
- Ensure a positive customer experience for our guests
- Deal with customer feedback and offer positive outcomes and solutions
- Demonstrated experience in leading a team
- A valid RSA and RCG competency card
- Confidence to work independently and resolve issues
- Great communication skills - both verbal and written
- Flexibility and availability to work across the operating hours of the Club
- Able to work a rotating shift roster including weekends, nights, public holidays
Some benefits to expect:
- Career progression and opportunities
- Training & support
- Health & Wellbeing benefits
- Fun & vibrant team!
- Above Award Employer - this role is in accordance with the Registered and Licensed Clubs Award Level 5
