The Client
We have a solid opportunity with one of our leading Broker Clients in Melbourne CBD.
Our client is a well-known and very respected Brokerage in Australia, providing insurance solutions to their many loyal clients over many years. Over the last 6-12 months, they've experienced a period of substantial growth due to some business expansion, therefore creating some new opportunities. They're a company with around 100 employees, across 4 locations in Vic, NSW, Qld.
The Role
Our client is seeking to recruit a Team Leader (or Senior AE), to take on a portfolio of Strata clients and to oversee a small team. The portfolio consists of some larger key clients, but they also very much value their smaller clients who have been with the business since day one. These are long standing clients who need superior support and service. This is also a role where you will lead and mentor a small successful team as well as AAE direct reporting into you.
Some other components of this role include:
- Management of a portfolio through all stages of the Broking process, with support from the broking team of Account Executives and Assistant Account Executives.
- Confidently manage & respond to queries from clients and underwriters – via both phone & email. This may include complex problem-solving.
- Develop strong and effective working relationships with strata managers and underwriters to support business retention and growth in accordance with branch goals and objectives.
- Highlight and escalate any significant issues of concern affecting service delivery.
Our client is offering some work from home flexibility 2 days a week, as well as an attractive salary package for the right person. Our client also offers a very competitive bonus scheme, and an annual 3-day conference to Tasmania each year.
They're a very sociable office and close team, quite often getting together for outside-of-work events and functions. The business is undergoing some massive growth therefore this would be a fantastic time to join. Our client also offers fantastic internal career movement as they generally appoint within.
Those applicants with experience in Strata are strongly encouraged to apply, however those who don't have strata, but perhaps an interest in the area are also urged to apply.
To apply, send an up-to-date resume to *****@peoplemill.com.au today or just hit ‘apply now’.