Team Leader, Workers Compensation

HAYLO People is an award-winning recruitment consultancy and expert in Personal Injury and General Insurance recruitment. We are partnered with a well-established and highly regarded agent that has enjoyed significant success over the years and has ambitious growth plans for 2024.

This unique Team Leader role will enable you to leverage your previous strong experience in workers’ compensation to establish and grow a high-performing claims management team within a new contract acquisition across comcare.
  
The role:

• Managing a new team, building capability and growth
• Embedding good practices, processes and procedures
• Coaching and mentoring, creating a collaborative and supportive team culture
• Managing stakeholder relationships, addressing concerns, handling escalations and making critical decisions on claims based on policies, regulations and company guidelines

About you:

• A strong background in managing workers’ compensation claims
• Knowledge of Comcare and the SRC Act is highly regarded
• Proven hands-on leadership skills, with a collaborative and inclusive style, and passion for empowering individuals to drive excellence
• Possess a customer-focused mindset, good problem-solving skills, an adaptable nature, and the ability to handle complaints and escalation

Benefits:

• $120,000 - $140,000 package depending on experience
• Generous bonus scheme
• One RDO per month
• Annual salary review
• A thriving values-driven culture with a supportive leadership team

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

For a confidential discussion about this role please reach out to Jodie Elliott on 0426 700*** or email at *************@haylopeople.com.au