Tech Assist
Brisbane
Help provide a superior approach to customer service and join our Brisbane Technology team as an IT Tech Assist member. As a customer facing team, we are motivated to continually improve our services and are passionate about creating an outstanding customer experience.
At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.
What role will you play?
As a Tech Assist member, you will provide support at a walk-up and remote based IT support function for technology-based queries and provide local hardware support for our various businesses in Queensland. The walk-up Service Desk is an information point used to provide local technology training and as a hub to provide loan equipment, a repair service, and promotion of IT products.
What you offer
- Office, 0365
- Windows 10 Pro
- Active Directory
- Microsoft Server Platforms including SCCM
- Apple IOS/Mac and Android
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
Benefits
Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:
About the Corporate Operations Group
In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation.
Our commitment to Diversity, Equity and Inclusion
We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.
A career at Macquarie means you’ll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.
Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.
Find out more at www.macquarie.com/careers
Job no: COG-976006
Work type: Permanent - Full time
Location: Brisbane
Category: Junior, Technology
Group: Corporate Operations Group
Division: Technology
Recruiter: Helena Mitrovic
Opening Date: 27/2/2024