AddressAbout Us. UPD, connecting people to their investments.
UPD doesn’t just design electricity and telecommunication plans; we create
connections between people. We invest in the things that are important to our land and community by creating solutions to move our community from where they are to where they want to be.
Underground Power Development Pty Ltd (UPD) is people-centric and fosters a collaborative approach to providing client solutions whilst ensuring its people work in a flexible environment that values growth and investment in them personally, not just profits, whilst offering a work environment that is multicultural, multigenerational and diverse.
The most important element in UPD’s ongoing success since the business's inception has been its people. We are fortunate to have many long-standing employees who are viewed as key stakeholders to the business and the wider community, with some that have been connected to UPD since day one, over 28 years ago. Our work environment is not typical of most design houses; we are enthusiastic, a little loud, collaborative, and fast-paced.
Since 1996, we have delivered electrical and telecommunication designs for over four thousand projects in Western Australia ranging in size from small lot subdivisions, to commercial and industrial projects through to major award-winning master-planned communities across Western Australia. UPD is proud to deliver projects for WA State Government organisations, top-tier developers, and civil engineers through to family-owned developments. We even contributed to the successful launch of a space telescope!
About the role.
We are seeking an Administrator that has demonstrated experience in a technical operations or admin role who will support UPD’s technical and site staff with a strong collaborative
- Administration and project support for the technical and site inspections team
- Update database and systems with project documentation and changes as projects progress from scoping to completion.
- Liaison between internal teams, external vendors, and clients to gather information from clients and internal teams, understanding their needs, and translating them into actionable plans.
- Act on urgent requests for information as required by site staff to ensure project milestones are met.
- Maintain meticulous records and documentation related to project activities.
- Processing applications for services with Western Power, NBN Co, Opticomm and other utility providers as required.
- Ad-hoc support and cover for other admin roles during leave.
About you.
You are an experienced administrator who can shift from one priority to another whilst maintaining your sense of humour. Our high volume of projects will benefit from your highly organised approach and unflappable spirit. You have;
- Intermediate to High level MS Office skills
- Recent database or CRM administration experience
- Experience using Xero will be highly regarded but is not essential
- Experience gained within an engineering or construction business and have exposure to reading plans or technical drawings.
- An ability to organise and prioritise tasks effectively to meet client milestones whilst producing a high quality of work.
- Experience processing applications for Western Power and or NBN services will be highly regarded.
- Clear and concise verbal and written communication skills to facilitate the collection and sharing of key information and documentation for internal and external stakeholders at all levels.
- A proactive approach to identifying key issues and providing practical solutions in real time.
- Excellent time management skills and can pivot in a dynamic environment.
About our Perks.
UPD is a great place to work, just ask the people who have been here for between 10 and 20 years! On top of working for an industry-leading design house we have;
- Snacks in the office; Fruit, Tim-Tams, sausage rolls, cake, and donuts weekly (sometimes daily)
- Uniforms (we are a smart business casual environment but we also provide polos and jackets)
- Monthly team lunches
- Melbourne Cup & Christmas Lunches
- Industry training and events
- Individual arrangements available that support part-time work and flexible working hours if required.
- CAT Bus stop directly outside our door
- Friendly and collaborative environment
How do I apply?
As we have shared above, we have a people-centric approach to business therefore, we would like to learn more than just about your qualifications, associations, capabilities, proficiencies, salary expectations, and availability. We also kindly request that you write a brief introduction about yourself and send it with your CV to or apply using the link below. Should you have any questions about this role or UPD, please call Vivienne Mossman at 0476 503 ***.
Shortlisting will begin immediately and initial interviews will be carried out via video chats or the phone so we can act quickly. Thank you in advance for your effort and the time you have spent on your application, please note, that only shortlisted candidates will be contacted.
Agencies, we would like to recruit for this role in-house at this stage, thanks.
