Technical Business Analyst

CSB-Engineering is the leading industry specialist for the process industries of food, beverages, chemicals, pharmaceuticals, cosmetics and trade. As a one-stop provider of software, hardware, services and business consulting, we optimize the business processes of our customers and create significant competitive advantages with our CSB turnkey solution. 

CSB Engineering is currently searching to fill a Technical Business Analyst position located in Melbourne. 

The tasks of this role include the following: 

• Support in the creation of detailed concepts and in the recording of customer system and business requirements.
• Advise and introduction of the specified business processes in the projects after coordination with the responsible project manager on the basis of the detailed concepts created
• Advising the customer's key users on the decision-making process for setting up alternatives for the CSB-System (best practice)
• Planning and implementation of customer consulting appointments in projects according to the CSB project implementation methodology.
• Formulate technical requirements for installation of servers, databases and CSB racks
• Providing support for experts (e.g. CIM consultants from headquarters) in the implementation and commissioning of larger projects
• Set-up of CSB-ERP terminals
• Creation of CSB-ERP scripts (after successful certification)
• Creation of EDI converter (after successful certification)
• Support for local incidents in cooperation with the service department
• Control of the results achieved in the project with regard to the (partial) project goals defined or contractually agreed by the project manager and for which the job holder is responsible and deriving corresponding measures.
• Independent implementation and commissioning of small projects in the areas of CIM, M-ERP, EDI and infrastructure (server, databases, hardware, network)
• Joint creation of test plans and execution of the tests with the customer
• Implementation of the CSB-System training for the key users of the customers
• Real run preparation and support and, if necessary, follow-up support
• Contact person for the concerns of the customers assigned to the business area.
• Create project documentation according to CSB project implementation methodology.
• Regular reporting on the project status to the project manager or the regional consultant
• Carrying out software maintenance work at the customer
• Sales and trade fair support on request
• Close & continuous coordination with CSB Head Office (Germany)

Skills & Experience required for the position

• Minimum 5 years’ experience as an IT system administrator or business consultant.
• Proven track record of successfully developing and maintaining project plans, schedules, and budgets.
• Experience in identifying and managing project risks, issues, and dependencies.
• Experience in communicating project progress to stakeholders, team members, and leadership.
• Excellent organisational and analytical skills, with the ability to quickly grasp project details.
• Excellent communication and interpersonal skills, with the ability to navigate and effectively manage multiple stakeholders.
• Attention to detail and a high level of accuracy
• Experience with the CSB-System.

Preferred Qualification for the position:

• Degree in IT systems engineering or similar
• Certificate as professional SCRUM Product Owner (CSPO)

If you meet this profile and you would like to work with CSB , please send your application to *******@csb.com