Job description
About UsFounded within the Woolworths group, Wpay has unparalleled expertise in customer-led payment experiences for businesses across Australia and New Zealand. We're ready to help businesses move beyond payments by transforming transactions into rich payment experiences.
With an unrivalled understanding of people and the way they pay, we simplify operations and innovative payment offerings. Keeping businesses safe from fraud, improving customer satisfaction, and enabling growth.Wpay is Australia's largest non-bank payments provider, processing
1.2Bn transactions and
$50bn in volumes, servicing
30m customers in-store and
19m customers online - every week! You'll be working with Australia's largest retail operations - both online and in-store, along with pushing the innovation boundaries with marketplaces and the subscription and gig economy businesses.About the roleThe Technical Product Manager will be responsible for assisting with driving the delivery, backlog, and prioritisation of our In-store payments roadmap and working closely with the Senior Product Manager, Technical leads and external Partners to ensure alignment with the direction and product vision. The ideal candidate will possess a deep understanding of merchant payments, and a proven track record of delivering initiatives, and a passion for delivering exceptional customer experiences.What you'll do:Support the Senior Product Manager Instore in concert with the technical teams and partners to enable the product outcomesWorking within the squads that deliver the product features to marketSupport the develop of the product delivery roadmap, ensuring it is up date and prioritised and support Issue triage and resolution for both business and technical resolutionsEnsure the products meet customer, business, regulatory and compliance requirementsLead the development and maintenance of Instore supporting processes & procedures and ensure these are kept up to date and communicated with the relevant teamsManage cross-product dependencies with other Product Managers and teams across the Wpay and Woolworths Group ecosystemProvide support to the Sales/BD teams to respond to product-related feedback and improvement requestsWhat you'll bring:5+ years of technical, business analysis and project delivery experience with Instore devices and considered a subject matter expert in your fieldDeep understanding of card payments & Instore technologyProven track record of supporting Product backlogs & feeding requirements into squadsExcellent business & technical analyst skills, with the ability to prioritise tasks, manage multiple projects simultaneouslyExcellent process development and management skillsDesirable: knowledge of Agile methodology for product development, commercial acumen, understanding of cards scheme compliance and Android terminals & app management experienceWhat you'll experienceA progressive and flexible 'work from anywhere' policy that gives you more control over your work, life and wellbeingTeam discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven workA range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder appEndless possibilities with Woolworths GroupWe're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.'Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.You can learn more about working with us on or via . #LI #work180.Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.