Technical Sales Representative

ALTERNATIVE ENGINEERING specializes in offering engineering solutions to a wide range of industries, including food , beverage, wine and transport 

We are situated in North Melbourne, only a short walk from Macaulay train station and have a workforce of 20+ individuals.

Alternative Engineering is a looking for a motivated individual to join as a Technical Sales Representative to add to our exciting sales team.

Reporting to the Sales Manager, you will support and build strong relationship with our existing customers through our account management & sales support process. 

The basic duties for this position are:

Work with clients to determine their specific requirements

Gather appropriate details from clients for purpose of manufacture

Identify and manage the appropriate quoting process

Forward completed quotations to clients and follow up to achieve sales conversion

Provide internal support in preparing sales order information

Generate Sales Orders and collate detail for manufacture 

Interact with clients via email, phone and face to face

Communicate job status with clients as required

Process cash sales and credit card transactions

Assist with sales and marketing functions

Handle incoming telephone calls and outgoing sales calls

Must haves for this position

Excellent computer skills, with a high level of accuracy when entering data

Have sound numeracy and literacy skills

Be well spoken with clear English skills

Have a confident and pleasant phone manner

Be able to communicate confidently and clearly on the phone and face to face

At least 2 years plus experience in customer service

The following optional skills will be well regarded

A background or interest in machine shop operations

An interest in mechanical engineering

An ability to read engineering drawings

An ability to use workshop measuring equipment

Offer for the right candidate

·     Stable company

·     Great working environment

·     Long term opportunities (career advancement into Technical Sales)

·     Permanent position

You will need to have a willingness to learn and be self-motivated to develop within the role and team.

Only applicants residing in Australia will be considered

Please forward your resume with a covering letter.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Do you have customer service experience?

Which of the following Microsoft Office products are you experienced with?

How many years' experience do you have as a customer services officer?