Technical Specialist, Operational Databases Full-Time Permanent

The Digital Solutions Division within ACT Health is looking to hire a suitably qualified and energetic individual to join the team as a Technical Specialist, Technical Services Hub. The successful candidate will join the existing management structure of the Technical Specialists who are collectively responsible for the day-to-day management of the Operational Databases and operational database (OBD) environments that support the Digital Health Record. You will be expected to lead the team in identifying and implementing process improvements and developing, planning and applying upgrades, and maintaining Operational Databases and operational database (ODB) environments.
The Technical SpecialistOperational Databases is responsible for:
⦁ Creating and managing the databases and ODB environments that serve production, reporting, disaster recovery, training, and non-production needs of the Digital Health Record.
⦁ Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of the system databases and underlying ODB environments for the Epic system.
⦁ Monitoring database and ODB system performance and troubleshooting issues, including through developing and maintaining scripts to improve system management tasks.
⦁ Assisting with planning and applying upgrades and updates to production and non-production databases and ODB environments in accordance with the ACT Health change and release management policies and processes.
⦁ Under direction configuring and maintaining databases and ODB environment copies according to the environment strategy.

⦁ Engaging in environment capacity planning exercises to ensure adequate system resources and a responsive Epic system.
⦁ Collaborating with other Technical Specialists, Epic and other third-party providers to ensure proactive support and responsive issue resolution.
⦁ Maintaining and testing processes related to business continuity.
⦁ Responding to emergency and after-hours issues.
⦁ Undertaking other duties appropriate to this level of classification that contribute to the Digital Health Record Program and Division.

How to Apply: Please submit a written application of no more than three pages, responding to the required selection criteria in the Position Description, a current curriculum vitae, and contact details of at least two referees, one of which is your current manager.
Successful applicants may be selected based on application only.
Applications should be submitted via the apply now button.