SCHOTTEL is a manufacturer of propulsion and steering systems for ships and offshore applications. The company founder Josef Becker invented the rudderpropeller, a z-drive, in 1950. Today the company develops and manufactures azimuth propulsion, maneuvering and steering systems.
SCHOTTEL Australia Pty Ltd is looking for a Technical Support Engineer & Coordinator (Electrical) to build capability, drive process improvement and execute SCHOTTEL's service solution supporting our customers. The position is based in Fremantle, WA and offers an annual salary of $132,000.
The tasks of this role include the following:
- Provide Technical Support solutions during installation, repair, trouble shooting, testing and commissioning to the service engineers and customers as required.
- Organising and managing resources used in the supply of equipment.
- Assess product/equipment performance based on field support data; recommend modifications or improvements in consultation with the office/factory.
- Report on the commercial implications of the actions to protect the interest of the company.
- Interact professionally and confidently with technical superintendents, owner’s representatives and technical directors and shipyard people. Act as a lead focal point for technical matters.
- Establishing delivery and installation schedules for Schottel products
- Recommend and advise customers in service and repair matters to support reliable and safe operation of the equipment, in coordination with the service and sales team
- For running vessels and as the company’s representative on site, first and foremost help the vessel with technical solutions to enable safe, continued operation, supports.
- Participate in installation, commissioning, and validation of SCHOTTEL products during shipbuilding stage in the yard
- Supports and prepares critical technical reports for the service/ warranty jobs & records for any future warranty and insurance submissions.
- Participate in repair shop facility related matters as well as maintain professional repair work at shop floor.
- Review, recommend and manage outsourcing of repair jobs
Skills and experience required for the position:
- Bachelor's degree in engineering (electrical, mechatronics, or equivalent)
- 10+ years' experience in an engineering position, including at least 3 years in a Technical Support position.
- Engineering experience with marine propulsion systems
If this role and our organisation piques your interest, we invite you to submit an application by email to vzhang@schottel.com.au.