Address
SalaryEmployment Type Permanent
Closing Date 15 Jan 2024 11:59pm
Hi, we’re Telstra Purple 👋 People bringing purpose to technology.
We are Australia’s largest owned technology services business, focused on outcome-based, transformative tech solutions that help our customers cut through IT complexity to achieve their bespoke goals, faster. If solving unique problems sparks your interest to help change a business, a community or the environment for the better – we’re in sync.
The opportunity
We're Epicon IT Solutions, powered by Telstra Purple. We're more than just tech and innovation. We're a collection of passionate people who give purpose to technology.
As an Atlassian Technical Team Lead at Epicon, your time will be divided into technical delivery for the Atlassian product and people-lead responsibilities. As a Team Lead you'll be the go-to person for support and leadership, for a handful of direct reports. You'll also get to flex your strong technical and management skills, to research, investigate, define, design, implement, monitor, and improve work processes whilst meeting client needs. The position of Technical Team Lead, would suit a Senior/ Lead Engineer/ Senior/ Lead Consultant, looking to maintain their technical expertise in the Atlassian product set, while further building out their people leadership skills.
What we offer
15 days per year for you to dedicate to professional development, leaving your annual leave intact
$4200 for building your personalised tech toolkit
Access to up to $10,000 short term incentive plan
16 weeks paid parental leave for both primary and secondary carer
Flex appeal; choose where, when, and how you work
Free mobile phone and plan
30% discount on Telstra products and services
Additional day off per year for you to spend as you like
What you'll do
Work proactively with your teams, providing tailored 1:1 employee lifecycle support, during their Epicon and Purple journey
Configure, manage, and maintain Atlassian cloud products
day-to-day management, resource planning, work allocation and work achievement to meet agreed service levels
Ensure all contracted technology solutions are being met and resource levels are sufficient to achieve customer and financial targets
Proactively alert the Squad Leader of potential concerns or issues with meeting key client deliverables or identified delivery risks
Contribute to team / squad strategy (operational, business and strategic) in line with Epicon strategies, meeting people, financial, quality, commercial and delivery outcomes
Prioritise, investigate, diagnose, document, resolves and report incidents according to agreed procedures and to reduce their reoccurrence
Identify non-compliance with organisational standards and determine appropriate actions in conjunction with the Squad Leader
About you
AGSVA Security Clearance (Baseline/NV1/NV2) OR eligibility to attain AGSVA Security Clearance NV2
Atlassian Certified Professional and able to contribute to the Atlassian technical design
Experience performing Atlassian enterprise SaaS migrations
Experienced in configuring, managing, and maintaining Atlassian cloud products.
Technical competence with database skills, with expertise in SQL
Understanding of authentication such as SSO / SAML
Able to diagnose (code review if needed), debug, and root causes analysis.
Experience with Atlassian plugins: Zephyr, Advanced roadmaps, Behavepro
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek people from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers.
Why Telstra Purple
At the heart of our business are our people - a uniquely talented 2,000+ community of business minded and tech experts bringing purpose to technology to make a difference.
