Technical Writer

Noggin

Manage disruption, smarter. If we can do that, our communities and corporations will become more resilient.

When Noggin first started out, we wanted to solve the big problem of incident management and organizational resilience. Our goal has always been to help people manage disruption, smarter. We wanted to do it exceptionally, and make a difference along the way. Now with offices in Australia, Europe, New Zealand, and the United States, we’ve topped analyst reports in crisis management, and have won resilience awards. But most importantly, we’ve enjoyed ourselves and we’ve met a lot of really great people in the process.

Our software tools provide flexible information management solutions capable of managing all incidents across a wide range of industries, from the smallest complaint to a multi-national emergency. Our enterprise resilience solutions help with all-hazards, from emergency management to risk, work safety, crisis management, business continuity, and more.

It’s time you met Noggin. We manage disruption, smarter.

Our product is world-class, and we are looking for a Technical Writer who is just as passionate about it as we are. This is your opportunity to own and curate Noggin’s product knowledge base, ensuring our users fully understand our product and the true depth of its capability, through your succinct, easy to understand and engaging learning content material. Our Product and Engineering teams work tirelessly to build a vision for our product and in collaboration, you will drive and bring this vision to life through the Learning Centre. There are no vanilla user manuals to be found here, this is game changing real-world stuff! You will be core to ensuring that our customers fully understand our product and the true depth of its capability, and as a result you're one of the best in the business when it comes to user experience writing and content generation.

• 🔦 Testing and QA
  

  Ensure high quality work by testing code meets the requirements

• 📦 Backend application development
  

  Develop, test, and maintain software applications

• 🔗 Frontend Application Development
  

  Develop, test, and maintain the user-side elements of a website or app

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🧮 Numerical problem solving
  

  Works with numerical information and performs mathematical calculations to solve problems

• 🔍 Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables