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Form of work- Looking for a role to showcase your Technical Writing Skills?
- Want to work with one of Australia’s leading snack food manufacturers with well-known brands?
- Looking to join a dynamic company which is a part of a leading International and Multinational business?
We’re on the hunt for a proactive, driven and self-motivated Technical Writer with exceptional time management skills to join the Snack Brands Australia team. This is a full-time role on a minimum 12-month fixed term contract which will be based at your choice of one of our 3 operational sites (Blacktown, Smithfield or Orchard Hills), focused on the development of technical documentation to support the upskilling of new starters and continued growth of existing employees as we embark on an operational transformation journey.
At Snack Brands, we proudly make some of Australia’s favourite snacks including CC’s, Thins, Cheezels, Kettle, The Natural Chip Company, Nice & Natural and Natural Cracker Company. Across our sites, we make over 200 million packets of chips a year - that's a lot of enjoyment and fun we bring to snackers every day! We encourage a culture that is exciting, challenging and we strive for innovation in everything we do. Our aim is for our people to share in our success, enjoy our products and reap the benefits of their hard work within a supportive environment where work life balance is encouraged!
In this role you will be responsible for the creation and delivery of technical documentation such as standard operating procedures, technical guides, training plans and line inductions. This role is crucial for supporting our business transformation journey as we consolidate operations across multiple manufacturing facilities into one.
What you’ll be responsible for:
- Development of standard operating procedures (SOPs), one-point lessons, training plans, in classroom curriculum (i.e. videos), competency and recognition of prior learning assessments (collectively, learning materials).
- Using various sources of new and existing technical information/documentation to develop updated learning materials used for training and induction.
- Working with a broad group of stakeholders to understand technical and functional (i.e. Quality, safety, environmental) requirements for the development of learning materials.
- Managing document usability, through ongoing maintenance and review of learning materials.
- Ensuring learning materials retain technical integrity, are grammatically correct and align to Snackbrands document writing standards.
- Regularly reporting document development progress updates
- 3+ years’ experience in writing procedure or user technical documents.
- Certificate IV in workplace training & assessment.
- Previous experience in FMCG experience is desirable.
- Excellent communication and interpersonal skills.
- Strong organisational and coordination skills.
- Attention to detail a must.
- Ability to translate technical language into simple easy to follow user SOPs.
- Ability to prioritise and manage stakeholders in a fast-paced work environment.
What can you expect in return? A supportive working environment (with plenty of snacks on hand!) where you'll feel engaged and valued, career growth and mentoring opportunities, Birthday Leave, Discounts on retailers through Reward Gateway, onsite parking and a focus on health and wellness (like Wellbeing Days!) to make your workplace more enjoyable!
If you have the experience we are looking for and you wish to join a company where you can have pride and passion in what you do, please APPLY NOW and submit your application form below
