Technology Operations Billing and Contracts Manager

MedHealth are a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual we are working with to build a better life through work and health.

We have been named as one of the Australian Financial Review BOSS Best Places to Work in 2022.

The role of the Technology Operations Billing and Contracts Manager is to provide a high level of specialist support to the MedHealth Technology team. The role will report to the EGM of Technology Operations.

Examples of where you will support the team are; owning the billing lifecycle, technology contracts, Telco billing, digital certifications, domains and licences, as well as making sure that all budgetary requirements are being met.

Do you have an analytical mindset and love a bit of trend analysis, finding savings, reporting and communicating clearly to a mixed audience?

If you have a minimum of 5 years proven experience in a similar role, and have worked closely with the likes of Telstra, Microsoft, Cisco and HP that will be an advantage.

At a minimum, what experience and skills do you need to be successful in this role?

• Advanced Excel skills and data analysis capabilities
• You have worked in high growth businesses, with high volumes of data & information and ever changing needs
• You can recognise trends and identify conflicting / incorrect data and communicate this clearly and effectively
• Exceptional attention-to-detail
• Ability to manage vendor meetings and drive outcomes
• A passion to identify new and improved ways to provide information
• Some people management capability, as it is likely that this role may have one direct report

This role is based in Australia

What is this role about?

At the core of the role is fantastic service, clear financial acumen and strong data decision making, but the key is how you develop the role to meet our goals and vision. Your drive, desire, and passion to innovate and find new ways to do this are what the role is really about. 

• You will work closely with the finance and accounts payable teams to make sure accounts are paid on time and to budget
• You will provide clear reporting via simple concise dashboards
• You are always looking for cost savings opportunities
• Strong stakeholder engagement
• Oversee costs, establish financial service reporting, ensuring associated processes can/are operating within expected thresholds
• Tracking IT spend and ensure any uplift or reductions in OPEX is tracked and recorded
• Ensuring strong governance, contract management and procurement processes are operated
• Where appropriate, you will lead or be a key player in contract negotiation process for IT, including the negotiation strategy, RFP process, value identification and performance against the agreed contract post signing

You are welcome here

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Aboriginal and Torres Strait Islander Australians to our team. When you join MedHealth, we want you to bring your whole self to work – and we value your unique contribution.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.