AddressManager, Operations Contracts
- Newly established role in an existing team
- Drive supplier relationships and explore new technologies
- Lead Contract Management with direct community impact
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism, and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.
About the role
As the Manager of Operations Contracts, you play a crucial role in the success of V/Line’s Operations Group. This newly established position entails overseeing strategic contract delivery, risk management, compliance, technical expertise, stakeholder engagement, and leadership for two Contract Managers. Additionally, you will manage significant expenditure and collaborate across V/Line to develop and oversee contract management, ensuring risk mitigation, issue resolution, and optimised contract value.
Key Accountabilities include:
- Lead the day-to-day management of contracts, ensuring adherence to policies and procedures.
- Serve as the primary point of contact for suppliers, overseeing contract relationships, risk, and compliance.
- Adhere to the Procurement and Contract Management Policy, ensuring correct application across all activities.
- Offer proactive commercial advice to V/Line stakeholders and teams on contract-related matters.
- Collaborate with stakeholders to develop SLAs an KPIs for suppliers outlined in Contract Management Plans.
- Provide leadership and mentorship to team members (direct reports).
- Conduct supplier quality and compliance audits, resolving disputes and managing performance.
- Deliver comprehensive reporting on contract status and KPI achievements.
- Contribute to business planning, budgeting, and quarterly forecasts.
- Maintain a professional approach to all activities.
- Utilise available technology to enhance process efficiency and compliance.
About you
You will bring a proven track record in Contract Management and possess established leadership qualities. Additionally, you will have a pragmatic approach, adeptness in adjusting communication strategies for various groups, and a comprehensive understanding of navigating highly regulated environments with a strong commitment to compliance.
Our ideal candidate will possess the following:
- Demonstrated leadership experience, having previously led a small team, and displaying a commitment to fostering team development.
- Knowledge of Operations or related industries, along with experience in navigating Government priorities and compliance requirements.
- Exposure to finance and change management would be advantageous.
- Strong collaboration skills, capable of partnering with various business units to address challenges and develop solutions, while also building relationships with suppliers.
- Adaptability in communication, tailoring messages to different audiences, particularly those without a background in contract management.
- Alignment with V/Line's values, including responsiveness, integrity, impartiality, accountability, respect, leadership, and human rights.
In addition to free Myki travel, we offer:
Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
How to Apply
Please use the ‘Apply’ button to submit your application, including a current resume.
The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews, and employment references.
Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.
Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2019. Current employees are expected to remain in their role for a minimum of 12 months before applying to new positions within V/Line.
V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.
Applications close: Tuesday, May 14th, 2024.
