Telehealth Data Officer

Start a new journey with us!

Undertake analysis and interpretation of Telehealth data to: monitor service contract compliance; inform system improvements; and provide regular reports on the outputs and outcomes, to be distributed to all West Moreton Health Divisions and Services.

• Permanent Part Time Opportunity! 38 Hours per fortnight!

About the role

The primary responsibility of this role is to provide efficient, effective, and professional data management for the West Moreton Health Telehealth Service and maintain a high quality of client service delivery. The specific focus is on service provider data accuracy for the West Moreton Health Telehealth Services.  This is achieved through the coordination and monitoring of Telehealth Data and developing strategies to improve the operations of the service.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Working knowledge of or ability to rapidly gain knowledge of the associated data software system/s being utilised within the Telehealth service.
• Ability and knowledge in the collection, collation and reporting of telehealth service information to internal and external stakeholders whilst meeting stringent data compliance with State and Government reporting requirements.
• High level communication and interpersonal skills, including the ability to relate well to people at all levels, use diplomacy and tact, use sound judgment on sensitive and confidential issues, and build constructive and effective relationships.
• Strong time management skills with a demonstrated ability to use initiative and be self-motivated, meet deadlines and work with minimal supervision.
• Ability to support workplace change, training and education including the development of training and education materials with a focus on the delivery of quality customer support.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16 (PDF) ( https://www.health.qld.gov.au/__data/assets/pdf_file/0009/150120/hed-0116.pdf )

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link ( https://www.westmoreton.health.qld.gov.au/futurefocus ) 

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75% employer contribution to superannuation
• Professional development
• Salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice )
• Wellness programs
• Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.