AddressOverview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 202 locations in over 34 countries, across six continents. At the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.
We are currently seeking a Thai Airways Cargo Sales and Operations Controller who will share our values of Safety & Security, Passion, Integrity, Reliability, Innovation and Teamwork.
Main accountabilities include:
- Provide Thai Cargo office with operational and in house sales support.
- Communicate loading/unloading instructions to the Menzies Aviation team.
- Liaise with Cargo agents and freight forwarders to enquires.
- Perform cargo bookings in Thai Airways operating system.
- Communicate with Thai cargo space control regarding space availability for connections beyond BKK.
- Compliment market sales efforts by telephone Sales and email advice to cargo agents.
- Handle general tracing for relevant shipments.
- Assist the Thai manager in compiling and issuing of Special Sales Agreements to the MEL cargo Market.
- Respond to requests made by Thai Cargo network offices.
- Maintain high levels of customer service and customer satisfaction.
- Other duties as required
Candidate requirements
- Tertiary qualification preferable.
- A minimum of 2 years GSA and support service experience preferred but not essential.
- Dangerous Goods Awareness certified preferred but not essential.
- Excellent communications skills (both oral and written).
- Strong communication and interpersonal skills: independence, decisiveness and the ability to work accurately and independent of immediate support.
- Flexible, determined to succeed and self-motivated.
Safety, Security and Compliance
Carry out all cargo related activities (as above but not limited to) as directed by the Company through its policies, procedures and training to ensure the success of the operation including the following:
- Remain up to date with all station notices relating to policies and procedures
- Remain up to date with all relevant operational training
- Maintain a safe and secure working environment at all times
- Comply with the Company’s open, fair and honest reporting culture
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here
Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.
