Tourism and Events Officer

• Permanent full-time position (70 hours per fortnight)
• From $78,106 pa (inc superannuation)
• Monthly Rostered Day Off (RDO)

Council offers a wide range of benefits such as salary packaging (including novated motor vehicle leasing and remote area housing benefits), health and wellbeing programs and employee vaccinations to employees.

Do you want to be part of something challenging and rewarding? Are you passionate about our community? If so, joining the Glen Innes Severn Council might be the right career move for you.

Working for Council means you'll be joining a dedicated team where your individual effort is part of something much bigger – delivering great things for our community.

The Council covers an area of 5,487km2, and is located in the beautiful New England area of NSW.  This area encompasses the town of Glen Innes and villages of Deepwater, Emmaville, Glencoe, Wellingrove and Red Range. We're proud of the contribution our community makes to this vibrant, dynamic and attractive area in which to live and work.

Glen Innes offers an attractive lifestyle including a well serviced and friendly rural community, laid back living, short commuting times, affordable housing, easy access to NSW north coast beaches and larger regional centres, and terrific recreational and sporting facilities. 

A GREAT PLACE TO WORK

As part of our team you will have the opportunity to make a real difference to our community, working with a diverse range of passionate, supportive and engaging people within a collaborative environment. You will also be part of a workplace that offers competitive employee benefits and opportunities and encourages professional development including:

• Salary packaging (including novated motor vehicle leasing and remote area housing benefits) for all permanent staff
• Long service leave after 5 years
• Corporate wellbeing programs
• Employee vaccinations
• PPE supplied
• Training and development programs
• Education assistance

THE POSITION

This challenging position will promote and oversee the regions tourism activities including the destination marketing (Glen Innes Highlands) and the Visitor Information Centre Operations along with the planning and delivery of designated Council and community events / festivals

Reporting to Coordinator Economic Development and Tourism, you will:

• Coordinate the operations of the Visitor Information Centre including the development and implementation of relevant policies and procedures to ensure a high standard of customer service. 
• Assist in developing, implementing and monitoring Council event operational procedures and documentation, including event listings.
• Supervise and administer event operational plans, income / expenditure and bookings for stallholders, artists and attendees including recording, itemising and reconciling receipts and payments for the approval of the Coordinator Economic Development and Tourism.
• Supervise the delivery of the annual Australian Celtic Festival, Minerama, Christmas in the Highlands and other Council events as required with the ability and willingness to work weekends in conjunction with a 14 day rostered system and when required for specific events as well as attend group discussions, meetings and workshops as required to fulfil the responsibilities of the position.
• Provide event management assistance to local community groups to ensure the successful planning, budgeting and promotion of events and the efficient delivery of Council support.
• Ensure Council Tourism and event information is effectively communicated internally (within Council and the Committees) and externally to all other stakeholders, using all forms of printed and social media technologies.
• Ensure that information and records are maintained, stored and disposed of in accordance with relevant policies and procedures, in consultation with Council’s Records Supervisor.
• Achieve goals, relevant to the area of responsibility, in accordance with Council’s Delivery and Operational Plans and to achieve the timely and effective implementation of Council resolutions.

WHO WE ARE LOOKING FOR

Specifically, you will have:

Essential 

• Proven experience managing a team
• Extensive demonstrated experience in Tourism and event management
• Excellent interpersonal skills and effective oral and written communication skills
• Proven ability to network, communicate and negotiate with community members and volunteers to achieve effective outcomes
• Sound computer skills, particularly project and event management and administrative programs
• Ability to accurately manage budgets and provide reconciliations and reports
• Ability and willingness to work weekends and attend after hours meetings if required
• Class C driver's licence (Car Licence)

Desirable 

• Formal (tertiary level) training in tourism, marketing, communications, events and/or (community) development
• Interest in community economic development
• Experience in the areas of retail sales, merchandising and e-commerce
• Local Government knowledge and experience
• Advertising, creative and design experience/exposure

HOW TO APPLY

• Applications close: 5:00pm on Monday 8 April 2024
• Carefully read the Information Package to familiarise yourself with the role and application process
• Please ensure that you attach a recent resume
• Position specific enquiries may be directed to Rhonda Bombell, Coordinator Economic Development and Tourism on (02) 6730 2*** or email ********@gisc.nsw.gov.au
• Any enquiries relating to the application process may be directed to Helen Stapleton on (02) 6730 2*** or email ****@gisc.nsw.gov.au
• Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake referee checks, police checks and a functional assessment with Council’s physiotherapist. 
• All correspondence will be via the email address you supply as part of your application, therefore please ensure that the email address is valid and that you check it regularly (please be sure to check your junk email also).

Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno-religious minority groups are encouraged to apply. 

Bernard Smith - General Manager

Promoting a safe and healthy workplace