Jump into a role focused on taking action, where you'll handle negotiations and pick up technical skills. If you're good with customer service, managing multiple tasks, and want a challenging yet rewarding opportunity, exploring our Recoveries Advisor role could be a great move for you.About the role:
- Manage a large claims portfolio, overseeing recovery efforts.
- Engage with clients and Third Parties throughout the claims process.
- Achieve weekly and fortnightly benchmarks.
- Passion for delivering exceptional customer experiences
- Excellent negotiation and communication skills
- Conflict resolution expertise with confidence
- Strong time management skills and multitasking ability
- Team player mindset with a willingness to learn and adapt
- Knowledge of the insurance claims process (advantageous, not essential)
- Previous experience in debt collection, paralegal, or insurance (highly regarded)
- Monday - Friday role (no weekends)
- 22 Days Annual Leave, plus volunteer leave and Annual Salary Reviews
- Career progression opportunities - we believe in promoting from within
- Paid induction training and ongoing career development
- Onsite Barber, Brow Bar and Massage
- Games Room and free use of the Youi Bicycle Fleet
- Boxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classes
- Free Skin Checks, Flu Jabs and Wealth Mastery Sessions
- Onsite Car Detailing Service
- Discounted Insurance Products
- Great Work Life Balance with set start and finish times
- Casual Dress code
Applications close: