Trainee Case Manager

Use your skills in healthcare, nursing or medical customer service to transition into a Trainee Case Management role. Full training provided!

Use your skills in healthcare, nursing or medical customer service to transition into a Trainee Case Management role. Full training provided!

• Move into an industry that is focused on helping others and gain full training
• Newcastle CBD Based Role
• Permanent full-time opportunity with work-from-home flexibility

Use your existing healthcare, nursing, aged care or medical customer service skills with your high levels of empathy to make a difference. With full training, transition into a Trainee Case Manager position supporting injured workers, guiding them through the recovery and return to work process.
HAYLO People are a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a trusted and well-known insurer who are seeking to expand their Workers Compensation Claims team. This is a great opportunity for those who are seeking to transition into an office-based role while utilising your knowledge of injuries.
This is a permanent full-time role with the flexibility to work from home up to 3 days after initial training within their office based in Newcastle CBD.
Benefits

• Salary: $70,000 - $75,000 + super + discounts & benefits
• Flexible hybrid working arrangements after training
• Onsite learning & development team with a structured career pathway

The role

• Support people who have been injured at work and guide all parties (injured worker, employee, etc) through each stage of the claims process
• Work with internal stakeholders to manage treatment approvals, return to work and injury management plans
• Manage weekly payments and provider invoices

About you

• To be successful in this role you should have a sound of injuries and possess a background in healthcare, nursing, allied health, aged care, medical receptionist etc.
• You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties
• You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
• You are an organised person who demonstrates strong time management and prioritisation skill

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
For more information, or to discuss this role in further detail, please contact Hani on 0426 868 530 or hani.kumar@haylopeople.com.au