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Form of workWe are looking for 3 energetic Traininee Collections Officers to join our Sydney CBD based team. This is an exciting opportunity to be apart of a rapidly expanding business with fantastic opportunities for career advancement. Extensive training and support will be provided to help you hit your career goals!
Your responsibilities as a Collections Officer include:
- Building strong relationships with key customers to assist them in finding a pathway out of debt
- Make outbound/inbound calls and emails
- Manage and take ownership of accounts
- Locate skipped customers utilising our search engines
- Utilise respectful communication to build rapport with customers to negotiate the payment of outstanding accounts
What’s on Offer?
- Full time Permanent position
- Great Sydney CBD Location
- Fantastic bonuses and incentives
- Continuous support and ON THE JOB TRAINING!!
- Excellent opportunities for career advancement!
About you:
- Clear and confident communicator
- NO EXPERIENCE REQUIRED!
- Experience dealing with customers in a contact centre or customer facing role will be highly regarded
- Excellent time management skills
- Ability to build good rapport with customers
- Experience in working towards KPI’s and achieving targets in a team environment
- Quick learner
- Committed and proactive approach
If this sounds like a career opportunity you would like to pursue, please apply and HR will contact you shortly.
