AddressTrainee Network Operations Officer
Shape the future of the Gold Coast’s distribution network with the City of Gold Coast's Trainee program! Here, you'll be at the heart of the city's digital backbone, ensuring seamless service connectivity for our residents and businesses. You'll leverage your technical mind to monitor, troubleshoot, and optimise our network, all while keeping a customer-centric approach. This is a chance to learn from our industry experts, gain hands-on experience, and contribute to our thriving community.
We're looking for a passionate business-minded individual with strong work ethic who thrives on challenge to join our team.
About the team
The exciting full-time 12-month opportunity based with Infrastructure Gold Coast, being part of a team responsible for the operation, maintenance and management of the active assets associated within the sewerage pumping system, treatment plants, water pump stations, pressure control sites, reservoirs and associated plant and equipment. You'll be part of a team that values innovation, collaboration, and sustainability while building a rewarding career path.
You will also undertake formal training and assessment with a Registered Training Organisation (RTO) which will lead to a nationally recognised qualification in water operations. This training is proudly funded by the Queensland Government through its Skilling Queensland for Work Initiative – First Start Program. The program aims to provide young people and disadvantaged Queensland job seekers with opportunities to gain a nationally recognised qualification and 12 months on the job experience.
With a diverse workforce of more than 5000 team members dedicated to servicing the needs and enhancing the lifestyle of 650,000 residents, each team member has an intrinsic ability to impact our community. With a growing population and major events such as the 2032 Olympic and Paralympic games on the horizon, the City is faced with endless opportunities.
Apply today and become a builder of the Gold Coast's future!
What you’ll be responsible for:
- Monitoring and actioning faults for all Water, Recycled Water and Sewerage networks via a SCADA network monitoring system
- Dispatching field technicians to attend to required works
- Responding to residents' water and sewerage issues and actioning accordingly based on priority/safety
We’re looking for people who are:
- Highly motivated and proactive problem solvers who have an eye for detail.
- Team players who positively contribute and embraces change.
- Self-starters and eager to learn about new technology and processes.
- Good communicators with basic language, literacy and numeracy skills with the ability to effectively communicate, understand and follow instructions in a high-risk environment.
- Successful completion of Year 12.
- Ability to work rotating shifts pending business requirement.
Be part of shaping the Gold Coast’s future
The Gold Coast is inspired by lifestyle and driven by opportunity, and we have a range of benefits to help you create the right balance:
- Personal and professional development program that will get qualifications in your chosen career path.
- Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership.
- 9 day fortnight enabling work life balance.
- 4 free confidential counselling sessions a year for you or an immediate family member.
- 1 free nutritionist and financial advice session per year.
We are looking for people that put the interests of the Gold Coast first and strive to support and improve our community in the work they do.
We’re committed to creating a diverse workplace and inclusive culture.
We take pride in people who align with our high-performance standards. We believe that the diverse makeup of our workforce reflects the community we serve. we consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.
Submit your resume and a cover letter highlighting your qualifications. Our selection process may include a one-way video interview (Criteria), face-to-face or virtual interview (Microsoft Teams), and various checks (Xref, police, employment history, qualifications, drug/alcohol). For technical issues, email ***********@goldcoast.qld.gov.au, keeping file size within 2MB, preferably in PDF format.
To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.
