AddressThis is a Training Coordinator (9 Month Contract) role with one of the leading companies in AU right now 🔥 -- THE ICONIC -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at THE ICONIC 🧐🧐
Reporting to the Process Excellence Manager, the Training Coordinator assists with developing SOPs along with facilitating training programs designed to equip employees with the knowledge and skills they need to perform their jobs effectively.
What you will do
- Assist with developing Standard Operating Procedures (SOPs) for my stakeholder groups, working closely with internal stakeholders e.g. Health & Safety and Operations Excellence to ensure all employees all processes are compliant with our obligations as an Employer.
- Accountable for organising and facilitating regular training and development of my stakeholder groups, ensuring that all employees are adequately trained in all aspects of their jobs.
- Responsible for the coordination and facilitation of the onboarding experience at the FC; including agency conversions and other onboarding experiences.
- Maintain great relationships with my stakeholders, working closely with Leaders to identify and meet the team's learning and training needs. This includes meeting regularly with the Leaders to provide updates on training and gain feedback on current practices and where support is needed.
- Ensure all new employees in my stakeholder groups are on boarded and trained to perform their duties.
- Work closely with the Workforce Planning team to coordinate training schedules for employees, ensuring that sufficient employees are available for all work shifts while also ensuring we have enough employees trained to meet business needs.
- Work closely with our Leaders and QA function to understand how our employees are performing and where improvements can be made.
- Facilitate online and face to face training solutions & support the TQA team by facilitating FC tours.
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