AddressAre you ready to take your career to the next level? We're on the lookout for a dynamic and driven Transformation Specialist (Head of Sales) to join our Queensland team at our vibrant Brisbane Clinic. You'll collaborate closely with our Hair Growth Advisor (Assistant Head of Sales) to manage leads, nurture client relationships, smash sales KPIs, and, most importantly, become a proud 'OneGro ambassador.' Your mission? To authentically assist clients in meeting their needs, no matter the treatment.
About You
Are you a go-getter with a knack for seizing every sales opportunity? If so, we want you! To thrive in this role, you'll need to be flexible, an excellent communicator, and capable of juggling multiple priorities. You'll excel at overcoming obstacles and navigating various scenarios with empathy and client care.
The Role
In this exciting role, you will:
- Build and Maintain Client Relationships: Cultivate and strengthen connections with our valued clients.
- Coach and Mentor: Guide and inspire sales assistants to achieve their best.
- Set and Achieve KPIs: Define and meet targets for sales assistants.
- Proactive Reporting: Keep track of targets, KPIs, and financial forecasts.
- Innovate Processes: Identify and implement improvements in sales, marketing, tech, and delivery processes.
- Boost Clinic Occupancy: Assist other clinics to reach maximum occupancy targets.
- Maximise Retention: Use a solution-based approach to enhance customer retention.
- Optimise Conversion Rates: Increase client conversion from lead to consultation, and from consultation to treatment.
- Encourage Reviews: Actively solicit and promote client reviews on platforms like Trustpilot and Google.
- Achieve Sales Targets: Consistently hit quarterly (or monthly) sales goals.
The Ideal Candidate
We're looking for someone who:
- Embodies Integrity: You do what you say and say what you do.
- Is Confident: You're comfortable asking for a fair price for top-quality goods and services.
- Has a Proven Sales Record: You have experience selling high-value items or services, typically with longer sales cycles.
- Is Client-Focused: You genuinely care about finding the best solutions for clients.
- Builds Trust Quickly: You can establish rapport and trust with ease.
- Is Autonomous and Team-Oriented: You work well independently and as part of a team.
- Prepares Efficient Business Plans: You can create detailed and effective business plans.
- Analyzes Markets: You have the ability to analyze and understand market dynamics.
If you're passionate about sales, thrive in a fast-paced environment, and want to make a real difference for clients, we want to hear from you! Join us and be part of a team that's transforming lives, one treatment at a time.
About Us
Hair loss can be particularly difficult to deal with because it often starts early. It can be one of the biggest physical challenges impacting the confidence of men.
Gro® was founded with the purpose of helping, people with hair loss, feel confident so they can focus on making their dreams come true.
Gro® offer effective solutions to every stage of genetic hair loss. Through the latest innovations in cosmetic medical technology we offer our clients non-invasive, effective, and hassle-free treatments that yield consistent (often mind-blowingly amazing) results and a first-class experience.
We pride ourselves in creating a team that is motivated to help our clients feel more
confident and achieve their dreams. We focus on educating our clients and we work
hard to ensure every Gro client gets the best possible journey and outcome.
Apply Now
If you are interested in this role, please apply now by uploading your resume and cover letter!
