Transport Operations Controller

Eveleigh, NSW, AU, 2015

Do you want a job that helps bring efficient and accessible transport services to millions of people.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role you will

• Proactively monitor and assess incidents and congestion on transport corridors to identify and respond to unplanned events.

• Provide traffic information and recommendations to the Senior Transport Operations Controller (STOC) for effective incident management and act in the STOC role if required.

• Communicate accurate information to the TMC communications team and relevant Stakeholders.

• Monitor clearway corridors and dispatch tow trucks for illegally parked vehicles to optimize road network utilization.

• Have an informed awareness of the traffic signal system, ability to report operational issues to maintain system integrity and efficiency.

• Use the GRN radio network to communicate with field resources about planned and unplanned events, maintaining situational awareness.

• Manage both planned and unplanned incidents to minimize their impact on the road network and customers.

• Coordinate the timely and safe operation of traffic control systems by monitoring traffic flow.

• Contribute to event preparation and participate in incident debriefs for ongoing improvement.

There are currently two positions available for the role of Transport Operations Controller.

For more information, please view a copy of the role description.

About you

• Understanding of NSW road rules, including clearway and parking restrictions.

• Knowledge of key transport modes in Sydney and across NSW is highly regarded.

• Proven ability to support multi-modal incident management in a collaborative team setting.

• Flexibility to work from Eveleigh and Auburn on a 24/7 rotational roster, including night shifts, weekends, and public holidays.

• Experience in a control room environment is highly desirable.

• Proficiency and adaptability with computer-based applications and multiple system interfaces.

• Demonstrated knowledge of NSW road rules and principal transport modes in NSW.

• Enjoy working in a fast-paced, high-performing environment.

Who we are

Transport for NSW provides a safe, integrated and efficient transport system and services. We connect people, communities and industry. The work we do connects the journeys you take every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us.  Apply now!

Applications close: 11:59 pm Tuesday 2nd July 2024.

For more information about this role, please contact ***************@TRANSPORT.NSW.GOV.AU.

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

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