AddressJoin Adventure World and embark on a journey where you can inspire others to explore the world with purpose. As a part of our team, you'll create tailor-made travel experiences that leave a lasting impression.
Adventure World, a legacy in curated trips for over 40 years, is renowned for crafting extraordinary moments in some of the world's most exotic destinations. Our commitment to authentic responsible travel drives us to deliver unparalleled service and choice, ensuring every journey is filled with awe-inspiring discoveries.
As a consultant at Adventure World, you'll be a key player in designing unique itineraries that align with our core values of sustainability, responsible travel, wildlife, and authentic cultural experiences. Currently, we're seeking consultants to join our "South America" and "Asia" teams.
About the role:
- Collaborate with travel agents and guests, delivering exceptional sales and service support.
- Handle inquiries efficiently across multiple channels in our contact centre environment.
- Provide end-to-end service, organising flights, tours, accommodations, and more.
- Maintain up-to-date knowledge on systems, destinations, and products.
- Gather and relay customer feedback for continuous improvement.
- Maintain flexibility in your schedule, including occasional Saturdays.
About You:
Your passion for travel, coupled with strong communication skills and a knack for building relationships, will drive your success. Additionally, you'll:
- Bring customer service experience from a sales-driven environment.
- Demonstrate or be willing to learn strong destination knowledge.
- Exhibit excellent organizational skills and adaptability.
- Be proficient in the Microsoft suite and quick to learn new systems.
What's in it for you:
- Room for career advancement in a rapidly expanding global company.
- Supported training and ongoing mentoring.
- Hybrid/Remote work options.
- Annual travel opportunities to your destination.
- Generous sales incentives and competitive travel discounts.
- Paid parental leave and volunteer days.
- Retail discounts, Employee Assistance Program, and more.
At Adventure World, we celebrate diversity and welcome all applicants who thrive in a supportive, inclusive environment. If you're ready to inspire and be inspired, join us on this exciting journey!
