Triage Clerk (516716)

The role:

Provide an efficient and effective emergency reception service, including immediate attention to patients presenting for treatment and admission. Provide initial interview and registration verification of patient identification data. Process all emergency admissions and after-hours direct admissions.

Liaise and assist in the coordination of the day to day functions of the Emergency Department (ED). Provide a clerical support service in relation to all the administrative functions associated with primary patient care.

In the role of Triage Clerk you will:

• Ensure complete personal and financial profile is captured on each presenting patient. Request existing medical records or raise a new record depending on matches of patient data.
• Update and maintain the Emergency Department Information System TrakED database and other Health Information Patient Modules, via rapid data entry.
• Control and direct all incoming telephone calls to the Emergency Department. Answer all patient and/or public enquiries, problem solve, or refer call to the correct departmental personnel.
• Interview patients for admission and complete all administrative procedures related to emergency admissions and after-hours direct admissions.
• Ensure discharge details and coding is completed on each patient. Follow up outstanding records not coded with the medical officers.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of Appointment

Fixed term, part time, shift-worker (fully rotational) position working 56 hours per fortnight, commencing ASAP until 25 May 2025

Fixed term, part time, shift-worker (fully rotational) position working 40 hours per fortnight, commencing ASAP until 25 May 2025

Fixed term, part time, shift-worker position working 56 hours per fortnight, commencing ASAP until 25 November 2024 - Please note that this role is you will be required to work nightshift between the hours 23:00 - 07:00

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $71,661 - $77,455 Our Employer 11% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

1. Identification check
2. Disciplinary action in previous employment check.

How to Apply

Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.

You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

Applicant Guide

For more information (Contact Officer)

Rena Venetsanakos
Position: Clerical Manager
Phone: (03) (03) 6166 8***

Important information

The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.