Venue + Events Manager

We're on the lookout for a dynamic individual to join our team as a Venue Manager. In this role, you'll be at the helm of managing our event venues and board rooms, ensuring they serve as vibrant hubs for creativity and community engagement. 🪴 Facilities Management:

• Oversee the maintenance, cleanliness, and safety of the venue.
• Coordinate with maintenance staff and external vendors to address repairs and upkeep.
• Manage inventory and procurement of supplies and equipment.

🎤 Event Coordination:

• Collaborate with clients to plan and execute a wide range of events, including boardroom meetings, award nights, workshops, and corporate events.
• Coordinate event logistics, including set-up, staffing, catering, and audiovisual requirements for internal and client events.
• Ensure events run smoothly and troubleshoot any issues that may arise.

💙 Customer Support + Sales :

• Serve as the primary point of contact for clients, vendors, and guests, ensuring their needs are met and concerns are addressed promptly and professionally.
• Provide tours of the venue to prospective clients and assist with event planning and customisation.
• Maintain positive relationships with clients and vendors to foster repeat business and referrals.
• Implement best practices and process improvements to enhance efficiency, streamline operations, and deliver exceptional customer experiences.

⭐️ Staff Management:

• Recruit, train, and supervise casual venue staff, including bar staff, maintenance personnel, and support staff.
• Initiating and executing growth strategies to increase top-line sales alongside Fishburners’ marketing and business development teams.

💸 Budget Management:

• Develop and manage the venue budgets, ensuring expenses are within budgetary constraints and revenue targets are met.
• Monitor financial performance, analyse trends, and identify opportunities for cost savings and revenue growth.
• Prepare financial reports and forecasts for management.