Venue + Events Manager

Fishburners

We exist to help entrepreneurs and startups make their mark on this world.

Fishburners is Australia's leading ecosystem for startups and entrepreneurs.

Headquartered in Sydney, Australia, Fishburners has been in operation for over 12 years supporting emerging businesses through a community-first approach by hosting events, providing mentorship, fostering connection and enabling lifelong learning.

As an NFP and founder-focused organisation, Fishburners offers holistic support to early-stage founders and their startups, providing them with the knowledge, resources and support they need to achieve their entrepreneurial successes.

Some of our well-known startups include: Koala Mattresses, Mad Paws, V2 and Car Next Door (now known as Uber Ride Share).

With a fun and ambitious team, you'll enjoy all the perks of having a great work environment with a role packed with opportunities to quickly progress your skills and experience.

We're on the lookout for a dynamic individual to join our team as a Venue Manager. In this role, you'll be at the helm of managing our event venues and board rooms, ensuring they serve as vibrant hubs for creativity and community engagement.

🪴 Facilities Management:

• Oversee the maintenance, cleanliness, and safety of the venue.
• Coordinate with maintenance staff and external vendors to address repairs and upkeep.
• Manage inventory and procurement of supplies and equipment.

🎤 Event Coordination:

• Collaborate with clients to plan and execute a wide range of events, including boardroom meetings, award nights, workshops, and corporate events.
• Coordinate event logistics, including set-up, staffing, catering, and audiovisual requirements for internal and client events.
• Ensure events run smoothly and troubleshoot any issues that may arise.

💙 Customer Support + Sales :

• Serve as the primary point of contact for clients, vendors, and guests, ensuring their needs are met and concerns are addressed promptly and professionally.
• Provide tours of the venue to prospective clients and assist with event planning and customisation.
• Maintain positive relationships with clients and vendors to foster repeat business and referrals.
• Implement best practices and process improvements to enhance efficiency, streamline operations, and deliver exceptional customer experiences.

⭐️ Staff Management:

• Recruit, train, and supervise casual venue staff, including bar staff, maintenance personnel, and support staff.
• Initiating and executing growth strategies to increase top-line sales alongside Fishburners’ marketing and business development teams.

💸 Budget Management:

• Develop and manage the venue budgets, ensuring expenses are within budgetary constraints and revenue targets are met.
• Monitor financial performance, analyse trends, and identify opportunities for cost savings and revenue growth.
• Prepare financial reports and forecasts for management.

• 🤝 Relationship Building
  

  Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.

• 💬 Customer Query Handling
  

  Serve as the subject matter expert for the product/service, address customer questions and facilitate requests that need to be actioned by internal teams

• ⤵️ Pipeline Management
  

  Prioritize and maintain pipeline while owning the sales cycle from discovery to close, in order to meet targets and goals

• 🤝 Negotiation
  

  Persuades others to shift their views and/or behaviours with the goal of reaching consensus

• 🔍 Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables

• 🎙 Verbal communication
  

  Speaks clearly to convey information effectively to a target audience

Fishburners is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background.