Flower Child Cafe, a renowned brand with three venues in Sydney (Castle Towers, Chatswood, & Warringah), is on the hunt for an enthusiastic and hands-on Venue Manager to steer our front of house & bar operations at Warringah Mall.
Location: Westfield Warringah Mall
About the Role:The Venue Manager will work in close collaboration with the Kitchen Manager and will have direct interactions with the General Manager and the Managing Director. This is a full-time position, demanding commitment 5 days a week, with flexibility to step in when required.
Key Responsibilities:
- Oversee daily venue operations ensuring optimal guest satisfaction.
- Collaborate effectively with the Kitchen Manager for smooth day-to-day functioning.
- Hire, train, and, when necessary, terminate employees.
- Report and liaise regularly with the General Manager and Managing Director.
- At least 2 year coffee experience;
Desired Qualities and Skills:
- Soft Skills: We value leadership, exceptional people skills, and a knack for training over everything. We're looking for someone who is not just friendly but can foster a warm, familial environment among staff.
- Hard Skills: Basic knowledge of menus, coffee, and customer service is a must.
- Experience: Previous experience in customer service, hiring, and training is necessary.
- Commitment: Willingness to work on weekends and all public holidays. Puts the team's needs above one's own, ensuring a cohesive and supportive work environment.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $58,000 - $65,000 per year