AddressAbout us
The Mulberry Group is a Melbourne-based hospitality group founded in 2011 by Nathan Toleman. Our venues today include Hazel, Dessous, Liminal, Lilac Wine, Heide Kitchen, Square One Coffee Roasters and our regenerative agricultural farm and social enterprise, Common Ground Project. Across our venues we now have a team of over 170 amazing people (and counting!)
Our mission is to create authentic experiences so that we can support our community through positive social and environmental impact.
About the role
As the Venue Manager reporting to the Operations Manager, you will be responsible for:
- Building and leading the front-of-house team while promoting a positive workplace culture.
- Ensuring that the guest experience delivered in the cafe is aligned with the venue identity.
- Creating lasting connections and relationships with the local community.
- Monitoring and driving the financial performance of the venue.
- Ensuring the smooth running of day-to-day operations of the venue.
- The ongoing training, coaching, and development of your team.
About you
We are looking for someone with:
- A genuine passion for delivering warm and engaging hospitality.
- The ability to lead and continuously develop the FOH team.
- A talent for multitasking and problem solving.
- A proactive nature and the initiative to drive growth and improvement throughout the venue.
- Excellent communication skills.
- Strong financial acumen including cost of goods, labour, and overheads.
- Alignment with our mission and values.
How to apply
If you think you might be the perfect fit for us, please apply to The Operations Manager, Ness with your current CV and a cover letter.
