This is a fantastic opportunity to join a large Sydney based hotel group which encourages career growth opportunities. Ashfield Hotel is part of the Nelson Meers Hotel Group which owns and operates 16 hotels throughout Sydney. Whilst we have been established in the hotel industry for more than 25 years, we are always looking to increase our hotel portfolio, thus ensuring on-going career development and promotion (both internal and external) for those employees that display enthusiasm and a willingness to learn, as well as being a good team person.
We believe the Venue Manager is the face of the hotel, the foundation of a strong team and engaged with the local community. Our licensees strive to deliver great customer experiences by leading from the top, developing teams and driving exceptional service standards.
You will manage all aspects of the hotel – beverage, food, functions and gaming. The role requires strong leadership and team management skills, as well as a high level of knowledge and expertise in the hospitality industry.
Your key responsibilities will be:
- Creating and maintaining an atmosphere where customers service standards can thrive.
- Driving Sales to meet targets and budgets.
- Extensive knowledge of TAB and Gaming Operations.
- Hands-on leadership and responsibility for your team, with the ability to encourage staff promotion within the group.
- Working closely with senior management, sharing the same vision to deliver company goals.
- Compliance, stock management and staff cultivation.
- Manage the day to day operations of the venue.
The successful applicant will:
- Have proven experience in a high level management position.
- Have s strong understanding of the hotel industry, market trends, customer service standards and how to develop and implement them.
- Have the ability to engage and build relations with regular clientele.
- Have a professional manner and high level of presentation.
- Lead by example to your team.
- Have a passion and knowledge for beer, wine, spirits and cocktails.
If you are looking for long term employment in the hospitality industry with a well-established, successful group please apply today.