Company

Small Animal Specialist HospitalSee more

addressAddressKent Town, SA
type Form of workPart time
CategoryCustomer Service

Job description

Veterinary Relationship Manager – SASH Adelaide


  
At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between pets and their families, we constantly strive to help pets and their families live their best life.
  
SASH has an excellent reputation for providing the highest level of quality health care in the industry. Our team provides a wide range of clinical services including a 24-hour emergency and critical care service, internal medicine, neurology, surgery, oncology, dermatology, radiology and rehabilitation. SASH is committed to providing the best service in the industry through our team of more than 400 industry professionals across the SASH network.
  
  
The Position:
  
The referring vet community are a big part of our success, having fostered strong relationships through trust and excellent service. SASH is looking for a passionate team member with the commercial acumen to continue maintaining vital relationships with SASH’s referring veterinarian partners. This position will be a part time role initially, split across 2-3 days. Responsibilities will include:
  
  • Vet outreach – contacting referring veterinary clinics regarding SASH’s new and unique offerings (email, telephone, e-meetings, and face to face)
  • Vet education – planning, facilitating and moderating educational events
  • Vet support – provide advice and information to deliver additional value to referring veterinarians
  • Complaints and objection handling
  • Collaborate with the Veterinary Relationship Managers in NSW
  • Collaborate with the SASH Adelaide Leadership Team providing industry feedback and sol
  • Collaborate with the SASH Marketing Team to assist with development of and content for marketing materials relevant for referring veterinary clinics.
  
  
About You:
  
We are looking for someone who can be an advocate for SASH and bring a strong commercial understanding to the management of relationships and external stakeholder.  You will have a keen understanding of how and where to add value to our partners with a flexible and dynamic approach to each individual partner.
  
  • Excellent interpersonal skills and high emotional intelligence
  • Experience working in an emergency and/or referral veterinary clinic, or willingness to practice in this space is highly regarded
  • Ability to comprehend and draw insight from relevant financial data
  • Strong computer literacy skills and demonstrated competency with the Microsoft Office suite
  • Valid Australian driver’s licence and willing to travel locally
  • Ability to work autonomously while also being a team player
Desirable
  • Current or previous veterinary practice experience
  • Sales or commercial experience
  
What’s in it for You?
  
This is a chance for you to be extremely hands on with your approach and push yourself outside your comfort zone, while building on your project skills. The animal health care industry is extremely rewarding, with this role being central in supporting SASH to enrich the lives of pets and their families. 
  • Competitive remuneration package
  • In-house Leadership Development program
  • Gender-inclusive SASH paid parental leave for all new parents
  • A committed and supportive team
  • An annual allowance towards continuing education
  • Team member discounts and social events
  
If you are interested in joining the SASH team, then don’t miss this exciting opportunity! Apply with your CV and cover letter to the link below.
Refer code: 1445996. Small Animal Specialist Hospital - The previous day - 2024-02-06 09:12

Small Animal Specialist Hospital

Kent Town, SA
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