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Form of workAbout Us: Alberts offers a hybrid premium office solution for businesses aiming to elevate their company culture. With a pioneering office leasing model and private members club, Alberts provides aspirational workspaces, enhanced shared facilities, and exceptional amenities. Our properties across eight central locations in Auckland inspire a community of ambitious minds and innovative businesses to network and connect at our beautifully curated spaces. In 2024, Alberts is expanding to three signature private clubs and four food and beverage (F&B) venues, solidifying our commitment to fostering a vibrant community of approximately 200 tenants and 2,500 individuals across our locations.
Role Overview: The Vice President - Alberts plays pivotal role in leading our team across all clubs, driving strategy, planning, operational excellence and innovative marketing initiatives. This senior leadership position holds ultimate responsibility for the financial performance of existing Alberts venues and clubs, including membership and meeting room sales, as well as member, tenant, and guest experiences. The VP - Alberts will also contribute to the overall real estate and operations strategy in New Zealand, collaborating closely with our VP - Real Estate. This role presents a unique opportunity to lead teams, develop strategies, and contribute to the execution of our growth plans, including overseas expansion.
Key Responsibilities:
Financial / Business Management:
- Collaborate with the Vice President - Finance to develop financial reports and initiatives to enhance profitability
- Monitor key performance indicators, financial metrics, and operational analytics to drive data-driven decision-making
- Own budgeting for all departments, ensuring efficient resource allocation and prioritisation
Business Development:
- Stay abreast of global best practices and foster innovation within the organisation
- Identify and pursue opportunities for business expansion and revenue diversification
- Cultivate strategic partnerships with clients, vendors, and industry influencers
- Proactively address operational challenges and implement best practices for growth
Tenant, Member, and Guest Experience:
- Identify and champion new ideas from stakeholders to drive continuous improvement
- Manage and monitor service standards and SOPs across all clubs and venues
- Ensure alignment of Alberts' service standards and experience across all clubs and teams
- Oversee F&B direction and service trends, driving continuous improvement
- Implement training programs
- Collaborate with sales and leasing teams
Marketing & Communications:
- Act as the face of Alberts, representing the brand externally
- Oversee all marketing and communication strategies, both internally and externally
- Execute marketing strategies for private events and programming
People Management and Employee Experience:
- Directly manage Operations Management and Marketing teams
- Conduct regular meetings with senior management to address operational matters and sales targets
- Coach and mentor team members, setting clear goals and expectations.
- Collaborate with People & Culture to embed the Alberts culture and ensure an exceptional employee experience
Core Competencies:
- Strategic Leadership
- Business Acumen
- Entrepreneurial Mindset
- Change Management Expertise
- Digital Marketing Expertise
- Analytics and Data-Driven Insights
- Creative and Brand Development
- Digital Sales Enablement
- CRM Development
- Process Improvement
- Leadership and People Development
- Data Analytics and Metrics Interpretation
- Marketing Automation Tools
- Digital Marketing and Social Media Strategy
- Brand Management and Development
- Exceptional relationship building abilities
- Flexibility to work flexible hours, including early mornings and late evenings
- Proactive problem-solving mindset
- Commitment to client satisfaction and exceptional service
- Outstanding organizational and multitasking skills
This role is based in Auckland CBD with relocation assistance on offer.
If you're a strategic leader with a passion for developing and implementing digital marketing solutions, CX, operational excellence and managing a team in a dynamic environment plus have a proven track record of business and financial management, we invite you to apply for this exciting opportunity. Join us at Alberts as we continue to redefine the future of workspace and community.
