Address
Form of workThe Role
Parkland Villas Woodlands is currently seeking an enthusiastic, committed and customer service focused Village Administrator to join their team on a Full-time basis. The role will require you to work Mondays through to Fridays, 9AM – 5PM.
Under the guidance of the Village Manager, you will provide friendly and efficient customer service to Village residents and visitors as well as providing administrative support. You will have excellent organisational skills along with attention to detail coupled with the ability to manage competing deadlines to ensure all tasks are completed with both accuracy and efficiency.
- Carry out more complex resident services in accordance with relevant statutory standards to ensure resident satisfaction and the safety and security of premises, staff and visitors.
- Involved in the delivery of high quality food and catering services at the village and contribute to overall decision making in the kitchen.
- Conduct regular reviews of resident services to assist in the identification of service needs, preparing reports for operations management as directed to support informed decision making and contribute to continual quality improvement.
- Coordinate and oversee activities associated with monitoring performance against established budgets, driving quality and providing management with regular reports to support efficient resident services and maintain acceptable standards of the village in line with village, company and regulatory standards.
- Deliver exceptional customer service and actively contribute to creating a sense of place in the village;
Your Background
The successful candidate will have:
- Exceptional front of house and reception experience
- Demonstrated administration experience
- A good knowledge of Microsoft Office
- Previous experience working with the elderly will be highly regarded
- Experience in processing billing and invoicing is desirable
- Excellent verbal and written communication skills
- A professional, proactive, can-do attitude
- Level 2 First Aid Certificate (or willing to complete)
Keyton Perks
- Competitive hourly rate
- 4x Wellbeing days off per year
- Career development and growth opportunities
- Salary sacrificing, discounted health insurance, annual vaccinations and skin checks
- Health & Wellbeing Program
- Unmind mental wellbeing app access
- Training and working with a supportive and fun team
- Community Day, Volunteer leave and purchased leave
Grow your career with Keyton
When you choose a career with Keyton, you are joining one of Australia's leading owners and operators of retirement living communities. You will be empowered to lead with heart in everything that you do.
Keyton is a place where we prioritize wellbeing, value kindness and respect everyone’s story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action, and focus on making a difference to people’s lives.
Join us in this exciting journey, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.
What do we do?
Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.
We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.
We may have a new name and brand, but we are not new to the sector. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.
We are passionate about what we do - and we are always leading with heart.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre-employment medical assessments may also be required prior to any employment offers being made.
