AddressAre you a passionate and customer service driven Village Administrator who is eager to work for an organisation that prides itself on COMPASSION, INTEGRITY, and RESPECT?
We’re on the lookout for an enthusiastic and diligent part-time Village Administrator who enjoys variety in each day, to deliver superior customer service to the residents of our busy village in Menora.
About Us
MASONIC Care WA is one of the leading not-for-profit aged, seniors care and housing providers in Western Australia, offering a wide range of Social Housing, Retirement Living and Residential Aged Care services. MCWA is committed to the delivery of a superior standard of care and services that encourages each individual to experience optimal independence and quality of life.
The Role
Working alongside the Accommodation Services team, you will be the primary point of contact for the residents living at our Menora Masonic Village in Menora. Primarily a village providing seniors Rental Accommodation, you will be responsible for proactively anticipating resident needs, addressing their concerns and supporting our residents to enjoy an optimum quality of life. This is a hands-on position responsible for:
- Providing friendly and efficient customer service to village residents, promptly addressing any issues or complaints, including repairs and maintenance
- Monitoring and coordinate the property maintenance needs and services with key stakeholders
- Ensuring the health, safety and wellbeing of residents
- Building strong relationships with residents, their families, and the local community
This position requires a self-motivated individual capable of managing their workload efficiently to meet the needs of Masonic Care WA with the flexibility to work within school hours if required.
Key Requirements
- Previous experience in Community/Social Housing or related field is desirable
- Excellent interpersonal and communication skills, with the ability to build relationships and resolve conflicts
- Strong administration skills and attention to detail, with the ability to work autonomously
- Familiar with Microsoft Office and proficient computer skills
Why Join Us?
At Masonic Care WA, you're not just taking on a job; you're becoming part of a team that supports and values your contribution. We offer opportunities for personal and professional development to the right candidate, ensuring that your journey with us is not just a job, but a pathway to a fulfilling career.
How to apply?
If you are passionate about the delivery of high quality service, and committed to supporting older West Australians please click the ‘Apply Now’ button to lodge your application on line.
Candidates should only apply if they are eligible to work in Australia
For further information about the role, please contact Diana on (08) 9309 0***.
Shortlisting and interviews will be conducted as applications are received.
