Village Manager

Oak Tree Group specialises in providing affordable and secure independent living communities for seniors throughout Australia. Our focus is on building small villages that combine residential and recreational facilities in an environment where residents can form new friendships, be part of a safe community and still live independently.  

About the role:

Reporting to the Business Manager, you will be required to provide management support to the village to create a welcoming, caring and safe village community.

This is a part time role working up to a maximum of 25 hours per week primarily on weekdays in a job sharing capacity.

The successful candidate will be responsible for:

• Create a high level of resident satisfaction to create an outstanding brand reputation amongst the local catchment.
• Day-to-day asset management and operations of the village.
• Monitor and review village compliance in relation to the Retirement Villages Act, the industry Code of Conduct and all Oak Tree policies and procedures.
• Organise events and local stakeholder engagement activities to attract new residents.
• Management of the village accounts within the framework of the village budget.

To be considered for this role you will have:

• Previous relevant management experience.
• An ability to create connections with local community groups to attract new residents - specifically 2-3 years proven ability to create and drive leads and an ability to facilitate an excellent sales experience.
• Excellent people and communication skills.
• Good IT skills essential.
• Genuine interest in a fast-growing industry.
• Previous experience in property management sales.

General Duties:

• Coordination of the villa resident sales process and lead generation to ensure maximum occupancy of villas.
• Successful induction into the village to foster new resident connections.
• Interaction with residents, resident’s committees and the local communities as required.
• Network with local community to build a pipeline of future residents and maximise occupancy.
• Assist residents with social event facilitation within the village.
• Asset management and delivery of resident services within budget framework.
• Manage resident’s maintenance requests and working with the Operations Manager to deliver the asset management plan.

Please submit your resume and cover letter outlining your suitability for the role. We look forward to hearing from you!