Virtual Reservationist

Join our award-winning host agency, renowned for over 70 years in the industry, and embark on an exciting remote business opportunity! We are seeking a detail-oriented and customer-focused Remote Hotel Reservationist to join our dynamic team. This role focuses on booking accommodations and managing room reservations for clients. If you have excellent communication skills, a welcoming demeanor, and a passion for hospitality, we encourage you to apply.Job Responsibilities:

• Handle hotel reservations, including receiving inquiries, making bookings, and confirming room availability.
• Interact with guests via phone and email to assist with reservation inquiries, changes, and cancellations.
• Assist guests during check-in and check-out, ensuring a smooth and efficient process while addressing any special requests or concerns.
• Collect payment information, process reservations, and issue invoices or receipts as needed.
• Promote additional services, such as room upgrades, dining options, and spa treatments, to enhance the guest experience and increase revenue.
• Assist guests with general inquiries, directions, and information about local attractions and services.
• Address and resolve guest issues or concerns related to reservations, billing, or service quality.
• Work closely with vendors and suppliers.

Benefits:

• Remote position with the flexibility to work from home or any location with an internet connection.
• Competitive salary with the potential to earn one of the highest-paid travel commissions in the industry.
• Travel perks and discounts on personal and professional travel.
• Free training and comprehensive development programs to help you thrive.
• FAM trips to enhance your travel knowledge and experience.
• Supportive team environment with mentorship and guidance.
• Opportunity to work on diverse projects, from corporate conferences to weddings and social gatherings.
• Dynamic and supportive community of like-minded individuals passionate about hospitality.

Qualifications:

• Excellent communication skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently and as part of a team.
• Exceptional customer service and problem-solving abilities.
• Passion for travel and a desire to help others create memorable experiences.
• Must be 18+ years old.

This role offers more than just a job; it's a chance to build your own business within our organization. With dedication and hard work, you can shape your financial future and enjoy career advancement opportunities. You'll have the freedom to manage your work in a way that suits your lifestyle, delivering exceptional experiences for our clients while balancing your personal life.Join us and turn your passion into a thriving career! Apply today and become part of a team that values your expertise and hard work, providing the support and resources you need to succeed.Powered by JazzHR