Visitor Information Centre Officer/Tour Guide

• $68K per annum + superannuation + access to salary sacrifice 
• Full time, fixed term role until 30th June 2026 
• Tennant Creek based role

In preparation for the upcoming tourism season, Tourism Central Australia is recruiting for a Visitor Information Centre Officer/Tour Guide at the Battery Hill Gold Mining and Heritage Centre in Tennant Creek.   This position will be an ambassador for the Barkly and Central Australian region, nurture strong relationships across the tourism industry,  and support the day to day operations of the Battery Hill Gold Mining and Heritage Centre which incorporates the Tennant Creek Visitor Information Centre.  

Additionally this position will also undertake daily underground mine tours.    

Tourism is a key economic driver for the Barkly region and this position in partnership with key stakeholders will be the primary advocate and change maker.  

An important core  role will be to support the day to day operations of the Battery Hill Gold Mining and Heritage Centre.   With just under $2M in funding being committed to the re-development of the Battery Hill Gold Mining and Heritage Centre by the Northern Territory Government now is an exiting time to be part of the growth and development of this iconic and much loved tourism attraction in partnership with a small but dedicated team. 

Skills and expertise 

• Understanding and knowledge of the business community in the Barkly region and Central Australia is preferred but not essential 
• Ability to work with member businesses to be develop mutually beneficial business outcomes 
• A people’s person willing to go above and beyond to provide information and advice on local tourism in the Barkly region. 
• Experience in working within tourism with particular preference to having worked at a tourism attraction or Visitor Information Centre or worked on the frontline in roles such as a tour guide. 

Attributes

• Ability to work in a fast paced and high-pressure environment. 
• Excellent presentation skills 
• Excellent customer service 
• Strong knowledge or willingness to quickly understand the tourism product in the Barkly and Central Australia 
• Excellent personal presentation and pride in appearance 
• Confidence in engaging and talking to customers and clients 
• Genuine interest in working to drive the Barkly Region forward  
• Contributes proactively and productively to team efforts 
• Flexibility 
• Ability to work with a diverse work force 

The position closes for applications on Monday 8th April.  All applicants are to provide a copy of their up to date CV, including referees as well as a cover letter of no more than two pages and should be addressed to Danial Rochford, Chief Executive Officer of Tourism Central Australia and sent to ceo@discoverca.com.au