Ward Clerk

· Permanent Full- time contract

· Supportive, family-friendly Employer

· Free secure staff parking

· Access to Fitness Passport

· Relocation bonus

· Discounted Health Cover Insurance

Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service to people?

We are seeking to recruit a motivated and dynamic Administrator for the position of Ward Clerk to commit to a full-time permanent contract.

The position is will be responsible for providing customer service and support to patients, nurses and the Nurse Unit Manager.

About us:

Healthscope is Australia's only national private hospital operation and healthcare provider with a network of 38 hospitals that service every state and territory. We create jobs for over 19,000 people and provide work for nearly as many accredited medical practitioners.

Our people are known for achieving exceptional clinical outcomes, transparent public reporting and positive patient feedback that leads the industry. No matter the role, every day our people make a difference in the lives of our patients, their families and carers, and it is a privilege to be part of their care.

Mount Hospital is Western Australia's leading private provider of Cardiology and Cardiac Surgery supported by the largest private Critical Care Unit (CCU) offering a 24-hour priority admission service for patients experiencing chest pain or breathing difficulties.

And while we're at the heart of private cardiac services in our state, we bring the same clinical excellence to other specialities such as orthopaedics, neurosurgery, vascular surgery and general surgery. Having the highest level of Intensive Care Unit (ICU) at our hospital means we can support a range of world-class surgical specialties.

Your responsibilities will include:

· Manage a busy reception desk

· Answer and redirect calls

· Organise appointments and prepare admission paperwork

· Conduct follow-up requests and make reminder calls for visits

· Maintain accurate and effective record management systems including preparation of medical records

· Perform Health Fund Checks as required

· Manage the collection of excesses/co-payments

· Coordinate with staff from other departments

· Complete other clerical tasks

Selection Criteria:

· Excellent interpersonal and communication skills

· Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.

· Strong attention to detail

· Experience in MS Office (Outlook, Word, and Excel)

· Works well independently and within a team

· Flexible to work a variety of shifts - early/late shifts & weekend work

· WebPas Hospital system experience (Desired)

Salary Range: $29.48 - $33.68 per hour plus 11% of employer superannuation.

Applications Close: 31st January 2024 but we reserve the right to close the advertisement and commit recruitment before this date.

For further enquiries:

Renee Hawke - Front Office Manager on (08) 9327 13***or via email ***********@healthscope.com.au

To Apply: Please click on the 'Apply" button and follow the on-screen prompts to complete and submit your application. Provide your current CV and a cover letter telling us how you meet the requirements listed above.

More Information:

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

Mount Hospital is an equal opportunities employer, we encourage applications from people of all ages, nationalities, abilities, and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people living with disability. We are happy to adjust our recruitment process to support accessibility needs.