Warehouse Administrator & Dispatch Manager

About Ozito

Ozito Tools are a leader in the Australian and New Zealand hardware market of DIY power & garden tools. Our goal is simple, we want to lead the way when it comes to providing accessible, affordable, quality power and garden tools to help get your DIY jobs done. Australia and New Zealand are nations full of proud and passionate DIY enthusiasts. They’re in their homes and gardens, sheds and workshops making improvements and getting the job done with Ozito. They are our DIY heroes. 

For over 25 years Ozito has proudly helped its customers grow and inspire their love for building, gardening, and creating.

About the Role

Do you live and breathe the operational tasks which help a warehouse perform to its maximum potential, and maybe even DIY home improvement? Do you love being busy, working hard in passionate teams, recommending opportunities, and having your ideas supported? We need you to help with our continued strong growth, bringing some fun and fresh ideas is a must! 

As our Warehouse Administration & Dispatch Manager, your role will entail managing the activities involved with picking and on time dispatching of orders within the warehouse. You will manage the timely release and pick functions of orders in line with organisational schedules and assist in managing the required labour management to fulfil day-to-day requirements. You will be the go to for WMS system enquiries and help to ensure labour requirements are met day to day. 

Key Responsibilities Include

• Ensure the warehouse operates in compliance with company policies and vision.
• Oversee the receipt, storage, and distribution of goods to ensure efficiency and accuracy in inventory management.
• Initiate, coordinate and implement optimal operational policies and procedures
• Be the go-to for warehouse related WMS troubleshooting whilst optimising storage solutions and streamlining operations.
• Coordinate with procurement and supply chain teams to schedule deliveries and manage supply levels, ensuring stock availability and the correct grading of stock availability. 
• Manage the prioritisation of sales orders, scheduling release of orders for pick and consolidating orders per schedule.
• Management of the daily workloads for three 3PL operational warehouses across ANZ.
• Prepare and analyse reports on warehouse operations, inventory levels, and order fulfilment rates to identify areas for improvement and implement corrective actions.
• Liaise with transportation companies and internal departments to resolve any shipping or receiving issues, ensuring timely and accurate delivery of goods.
• Produce regular reports and statistics to provide feedback and monitor service quality, to provide 360-degree results and opportunities for development.

Position Requirements

• Strong expertise in a similar role within warehouse administration or management.
• High level of accuracy and attention to detail with the ability to demonstrate initiative.  
• Strong knowledge of warehouse key performance indicators and warehouse management systems. 
• High level of accountability and adhering to tight deadlines.
• Strong decision making and problem-solving skills.
• Highly motivated with a positive attitude to drive results & achieve KPIs.
• Ability to build strong relationships, both internally & externally, with a focus on effective communication.

The Successful Applicant Will be Rewarded With

• Competitive salary.
• Supportive and collaborative management team.
• The opportunity to grow and develop in a successful team.
• Superb company culture.