Warehouse Customer Service Admin Officer

Flexi Personnel is working with our client a leading distributor of construction fasteners, and is seeking a dedicated and experienced Warehouse Customer Service Admin Representative to join our team. This role involves managing high-volume orders and providing exceptional Customer Service through email, and inbound and outbound calls.

Key Responsibilities:

• Process high-volume orders accurately and efficiently.
• Learn and manage numerous product codes.
• Handle customer inquiries and concerns via email and phone.
• Assist clients who prefer ordering over the phone.
• Manage an email inbox with approximately 40 emails daily, potentially up to 100 when covering for team members.
• Utilize excellent communication skills to interact effectively with clients.
• Demonstrate good time management skills to prioritize tasks effectively.
• Adapt quickly to our accounting-based systems.
• Work collaboratively in a fast-paced, friendly environment.

Requirements:

• Previous experience in a similar Customer Service role is advantageous.
• Strong communication skills
• Demonstrated ability to learn quickly and adapt to new systems.
• Excellent time management and organizational skills.
• Determined and highly motivated individual.
• Have worked with a large amount of Sku's highly desirable
• Ability to work 8:00 am to 4:06 pm.

Pay Rate: $30ph - $32ph plus super and the right candidate has an opportunity to gain permanent employment.

If you believe you meet the above criteria and are excited to join a dynamic team in a growing company.

Apply NOW with an updated resume.