Warehouse Lead

Australian Organic Products is hiring a Warehouse Lead to join our team during an exciting time of growth!

Who are we? We are an online retailer of organic and natural products. We're a small business with a team of six members between both the office and the warehouse. We're located in Keysborough, moving to a bigger warehouse at the end of May because we're growing and looking forward to more of that in the next year and beyond! We pride ourselves on being a positive and upbeat work environment where our team genuinely enjoy coming in to work every day, so if this is the workplace you're looking to be a part of and contribute to, we'd love to hear from you. 

What's involved in the role? The Warehouse Lead will be responsible for: 

• Providing direction to the existing 2 warehouse staff members by assisting to prioritise tasks. As the lead in the warehouse, you will determine the priorities for the warehouse depending on incoming stock and dispatch queues and how best to structure the team's day.
• Ensuring a clean and maintained workspace in the warehouse. This includes ensuring that warehouse staff have access to materials they need for their jobs and re-ordering these items when supplies are running low. 
• Checking incoming stock deliveries, ensuring accuracy and any stock issues are reported to the office in a timely manner. 
• Packing and dispatching orders
• Communicating with customers regarding shipping fees where they exceed our standard shipping guidelines. Where shipping costs are higher than standard, calculating the impact to gross margin for the order and assessing whether to on-charge the additional shipping or absorb the cost ourselves.
• Maintaining a strong relationship with our courier partners - Australia Post, Couriers Please and Fastway Aramex
• Unpacking stock, stacking shelves, and general capping and facing duties
• Hours are 8am-4pm Monday to Friday.

Who is this role best suited to? We're after an enthusiastic Warehouse Lead to work with a team of two in the warehouse. These team members are responsible for packing and dispatching all orders. The person who fills this role will ideally have: 

• A can do attitude - we don't expect you to have all the answers, but giving things a go and trying to find a solution is paramount. 
• Excellent communication skills - you will be communicating with office staff, direct reports and customers so excellent communication is key to ensure a seamless experience all round. 
• Strong time management skills and be intrinsically motivated to prioritise workflow in a fast paced environment.
• A proven problem solver - there's always something to figure out around here! If you've got a curious mindset and eagerness to figure things out, you'll be a great fit. We will also be implementing a new inventory management system soon, and with a new system comes a lot of unknown. We're going to need to put our heads together to work things out so being a problem solver is important. 
•  Experience with Starshipit is preferable
•  Forklift License preferred, but not required. 

What's in it for me? We want you to come to work and feel happy every day, so we do our best to keep the energy levels up and positivity at a maximum! We also offer the following: 

• Competitive salary + superannuation
• Half day off on your birthday
• Staff discount to use storewide

If this sounds like you, please reach out to ****@australianorganicproducts.com.au with your resume! We'd love to hear from you.