Warehouse Manager

THE COMPANY

The Woodhouse Timber Company is an Australian owned and established business that services the Queensland, New South Wales, ACT, Victorian, South Australian and Western Australian markets with premium building products.

Operating under an exclusive wholesale supply chain model, Woodhouse distributes its product ranges through a recognised network of Building Material and Hardware Merchants; Home Centre Outlets; and Truss and Wall frame manufacturers.

Our range includes Structural and Decorative Remanufactured Plantation Pine products for internal and external building projects and applications.

We currently have a permanent full-time position for a Warehouse Manager at our Wingfield, South Australian warehouse.

KEY PURPOSE:

This role is responsible for the efficient and effective management of all warehouse and office activities whilst ensuring that all safety aspects are adhered to. 

This hands-on and labour-intensive role will be directly responsible for the entire supervision and management of the warehouse, office and all the necessary procedures and processes. Strong focus must be placed on customer service, time management, meeting delivery deadlines and the ability to multi-task.

This role and this Position Description should be read in conjunction with that of both the Forklift Operator and Shed Hand Position Descriptions. 

MAJOR OBJECTIVES:

The following are major objectives of the role:

• Compliance with all safety and environmental procedures / responsibilities.
• Maintaining and implementing all workplace health and safety procedures to make sure that the work site (including office) is safe for all workers, visitors and customers, this includes following the Safe Operating Procedure (SOP) when working alone.
• Responsible for the efficient and effective supervision of warehouse and office staff and activities.
• Use of the WMS (Warehouse Management System) HighJump and ERP (NetSuite) to optimise warehouse performance.
• Manage and motivate the workforce to ensure that products are stored and shipped out in an accurate and efficient manner.
• Ensure proper transport, packaging and placement of products.
• Management of inventory (cycle counts, receiving, maintaining, restoration and rotation of stock), including damages.
• Customer Service – work with Customer Service Hub to:
  • Responding to necessary calls and email enquiries.
  • Monitoring EDI and order entry.
  • Booking transport
• Adherence to all safety regulations and legislative requirements.
• Ensure necessary company inductions are completed by self and any other staff before undertaking any tasks that requires an induction (Manual Handling; Forklift Safety; Lifting and changing forklift gas; Working Alone).
• Maintaining effective implementation of chain of custody process.
• Maintaining the warehouse and office so that all areas are kept clean and tidy from scrap and hazardous materials.  Ensure that appropriate products are recycled or disposed of correctly, along with reporting any safety hazard concerns.
• Ensure that safe and environmentally acceptable working methods and practices are implemented and carried out across the warehouse activities.
• Promote total job safety and environmental awareness to employees, subcontractors and all persons in the job vicinity and stress to all employees and subcontractors the importance senior management attaches to safe work practices and environmental protection.
• Ensure that hazards are identified, risk assessed, and control measures planned and implemented in consultation with relevant employees and as authorised by State Operations Manager.

Your responsibilities, directly or indirectly will include but will not be limited to:

KEY ACCOUNTABILITIES:

SAFETY

• Be a Woodhouse Timber Safety Champion and understand the responsibilities of this role, including adherence to our organisation's health and safety policies and procedures managing the sites work health and safety systems

MANAGEMENT & PLANNING

• Support and direct activities to ensure completion in accordance with Company plans and procedures.
• Manage warehouse activities in accordance with metrics and targets to ensure all work, including reports/documentation/filing, are completed on time and within budget, whilst constantly ensuring the planning, safety and environmental requirements are met.
• Create and maintain a positive and supportive working environment for all staff. to ensure success in meeting short- and long-term objectives.
• Ensure all activities are prioritised and performed in compliance with the requirement of the relevant specifications, codes and standards of the Company.
• Have a thorough understanding of all work documentation around processes and procedures (including Job Aids), and ensure they are being followed, maintained and adhered to.
• Conduct inductions, training, development and support onboarding of new staff, including toolbox and safety meetings, in consultation with the State Operations Manager
• Develop and maintain mutually beneficial relationships with relevant internal and external stakeholders.

OPERATIONAL

• Manage all monthly responsibilities of Safety and inventory Team.
• Organising and delegating daily work assignments for warehouse staff.
• Maintain machinery, by ensuring equipment pre-starts are undertaken and are serviced when needed.
• Managing all incoming, outgoing and movement of stock (includes liaising with transport and shipping companies), making sure that all stock is accurately and efficiently and safely received, labelled, cycle counted, documented, loaded/unloaded (up to 30kg) and stored correctly, whilst taking care to avoid damage
• Accurate inventory management – receiving, maintaining, cycle counting, restoration, stock rotation, stock takes
• Requisition and maintenance of minor materials and consumables as required
• Manage the regular replenishment and re-loading of the loose pick bins
• Follow company packing procedure
• Liaise professionally and politely with truck drivers ensuring that the best service possible is always offered.
• Work autonomously and alone ensuring your own health and safety, when necessary.
• Promotion of professional image of the Company’s operations; and
• Any other duties as may be required by the Company.

QUALIFICATIONS/KEY/SKILLS/COMPETENCIES/PERSONAL ATTRIBUTES:

• Minimum 3 years’ experience within leadership role in warehouse environment (Timber Industry preferred, not necessary).
• Knowledge of inventory and supply chain management.
• RF Scanning experience.
• Ability to work automatously.
• Possess Forklift licence & must be confident in usage of forklift in a warehouse environment.
• Sound working knowledge of Health and Safety requirements and implementation of same.
• Strong and proven ability to lead, direct and manage groups of diverse employees.
• Excellent organisation and efficient time management skills.
• Ability to meet deadlines and works well under pressure.
• Strong verbal and written communication skills.
• Ability to problem solve and make sound decisions under pressure.
• Previous warehouse, pick and packing experience; and
• Certificate III Warehousing Operations (not essential but will be highly regarded).

TRAVEL:

Ad hoc travel may be required to interstate warehouse locations to join our WA Operations Team.

EMPLOYEE BENEFITS

• Birthday or Appointment Leave, compliments of Woodhouse;
• Company uniforms provided;
• Employee Assistance and Wellbeing program;
• Private Health Insurance discount (with Bupa);
• Regular functions (i.e. Staff Monthly lunches, mid/end year parties) compliments of Woodhouse;
• Supportive friendly culture and environment; and
• Opportunity for training and career development 

Woodhouse is an embraces and values equity, inclusion and diversity, along with our strong commitment to Safety.

If you are looking for the next step in your career and want to work for a company where you are genuinely appreciated and supported apply now!

Please note only those candidates successfully shortlisted will be contacted.

No recruitment agency applications please.