Warehouse Manager Queensland

We are looking for an experienced Warehouse Manager to lead our Home Delivery Centre (HDC) in Queensland. This is a critical leadership role in our National Fulfilment Operations team and you will lead the site through a period of growth for our National Warehouses.
Why join us?

• We have a supportive, transparent and inclusive team
• JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market

• We support vulnerable members of our community by making donations to our 'Helping Hands' and 'Doing Good' workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners.
• We offer generous team member discounts across The Good Guys and JB Hi-Fi
• You will have exposure to ongoing training & development opportunities from day one
• We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys group

About the role

• Provide leadership and direction to the Warehouse on-site teams, developing employee knowledge and capability through recruitment, coaching, training and performance feedback
• Manage and monitor key performance indicators to ensure all Warehouse activities meet cost, operational, compliance and legislative requirements, with particular emphasis on Safety, including Chain of Responsibility obligations
• Ensure appropriate processes, management controls and oversight for the alignment of site activities with core policy and standard operating procedures, including:
• Manage and monitor Warehouse financial performance through inventory management (shrink) and controllable expenses, including labour management
• Ensure a positive experience for the customer (right stock, right time, right condition) and effective timely resolution of customer complaints and queries (note: customer experience is often facilitated indirectly via a store)
• Actively plan & support promotional activity and business objectives designed to drive sales and profitability
• Manage the Warehouse facility in terms of relevant security, housekeeping, contractor / visitor management and maintenance requirements and standards

About you

• Demonstrated people leadership of large teams
• Relevant tertiary qualification in supply chain, operations or business
• Practical understanding of supply chain, operations and warehouse management including standard operating procedures, operational excellence, performance KPI's and safety/risk standards
• At least 5 years operational warehouse experience, including paperless (WMS) operations.
• Familiar with Kaizen and/or Six Sigma methodologies

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) - please don't hesitate to apply!
Advertised: 15 Jan 2024 E. Australia Standard Time
Applications close: 11 Feb 2024 E. Australia Standard Time
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QLD - Metro Supply Chain 11 Feb 2024
We are looking for an experienced Warehouse Manager to lead our Home Delivery Centre (HDC) in Queensland. This is a critical leadership role in our National Fulfilment Operations team and you will lead the site through a period of growth for our National Warehouses.
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Current opportunities Position Location Sub Department Closes
QLD - Metro Supply Chain 11 Feb 2024
We are looking for an experienced Warehouse Manager to lead our Home Delivery Centre (HDC) in Queensland. This is a critical leadership role in our National Fulfilment Operations team and you will lead the site through a period of growth for our National Warehouses.