AddressOur Client:Our client has more than 25 years experience in Premium E-Commerce & Fulfilment Services. Located in Eastern Creek. Their core values are integrity, focus, openness, consistency and a commitment to exceed expectations. The company promotes positive working relationships and is now looking for an experienced Warehouse Supervisor to lead the team.
About You:
- At least 2-3 years experience as a Warehouse Supervisor
- Punctuality
- Attendance
- People and team building skills: This will be the most important attribute
- Proactive and able to act promptly when required
- Able to forecast and plan to minimize uncontrollable for the staff and/or the company
- Excellent written and oral skills
- Can confidently engage with internal and external customers
- Able to apply the firm but fair approach without risking deteriorating the employee relationship
- Responsible for approximately 15 to 30 staff
- Manage day to day orders
- Bulk picking the day’s allocated order stock
- Managing stock to be staged correctly for the picking team
- Refer to the daily calendar to pre the team on what deliveries / pick ups are due, which staff are away, and any other news for that day.
- Ensure trucks delivering and collecting are attended to as per SOP. i.e.
- Ensure the warehouse runs the respective checks with Client Services when there are delivery / collection issues.
- Ensure the requested Labour Hire staff have arrived at work, and make sure to communicate with the agencies when there are agent issues.
- Ensure SOPs are followed. To identify staff that may need training or follow up discussions regarding any work issues.
- Work with the warehouse coord(s) and Client services to address any issues. them and the warehouse.
- Ensure the receiving and returns are being processed in a timely manner.
- Monitor cage and pallet supplies from the freight forwarders.
- Monitor the job tickets’ dates, FIFO, and raise the alarm when there are delays.
- Ensure all staff, especially forklift operators, are following the strict safety guidelines. There is 0 tolerance for intentional dangerous conduct.
- Monitor checklists of key staff.
- Document KPIs, compliance information, stock issues, staff issues, and the respective items they should be reporting on.
- Deal with vendors; i.e Freight reps, fork repair vendors and other 3rd parties that we engage.
- Onsite parking for management and permanent staff
- Monthly Lunches
- Supportive team
- Flexibility
- Onsite Parking
- Permanent Role
- Generous Salary
