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Form of work
SalaryOur client is a leading Australian stockbroker that provides a full brokerage service to individual clients investing in both domestic and international equities, and Wealth Management services including financial planning, margin lending and managed funds investments.
A key function of the Client Services & Dealer Assistant role is the ability to deal confidently with Private Client Advisors and their clients in a high volume, time critical environment.
Prior experience in stockbroking or Wealth management, Client Services, desk assistant or equity operations roles would be highly desirable
RESPONSIBILITIES:
• Assist the advisors in the development, preparation and implementation of financial advice and investment proposals in an efficient and accurate manner;
• Assist the advisors with servicing and maintenance of existing client relationships;
• Provide superior client service that builds strong client relationships by responding quickly and appropriately to client requests;
• Maintaining an up to date working knowledge of current relevant legislation and industry standards;
• Proactively identify opportunities for process improvement within the business;
• Ensure that stock settlements and the transfer of funds are efficiently undertaken and provide clients with relevant information in this regard;
• Manage the overall client relationship and communication process, ensuring regular contact and the provision of a professional and personalised service;
• Providing efficient and broad administration support to the Investment/Financial Advisory team;
• Initiate the new client process by arranging for the necessary paperwork to be sent to clients and ensuring the appropriate identification documents are gathered;
• Undertake general mailing duties including opening and distributing incoming mail within Investment/Financial Advisory and facilitating bulk mail-outs;
• Maintain filing system in accordance with relevant compliance criteria;
• Reconciliation of Expense statements and receipts;
• Assisting with the documentation process as required, including managed funds and IPO application forms;
• Draft correspondence in relation to routine matters;
• Provide clients and third parties (eg accountants or super fund administrators) with reports for investments when required;
• Covering duties for other Team Assistants when they are on leave;
• Other ad-hoc administrative responsibilities.
EXPERIENCE:
• 3+ years relevant experience in equity markets, either from operations, Client Services or similar Desk Assistant / Adviser Assistant / Dealer assistant experience will be ideal
QUALIFICATIONS:
• Degree Qualified within a Banking related discipline
• RG 146 (ideally - if not will be paid for to study)
