Web Specialist

About the role
This is a permanent, full-time, Monday to Friday 9.00am to 5.00pm position working 35 hours per week. This position is located at the Nowra Administration Building.

The advertised salary is based on the grade of the position, comprising 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.

Duties
Reporting directly to the Coordinator – Marketing & Community Engagement, the focus of this position is to:

• Deliver and manage the content and design of Council’s websites to ensure excellent customer experience
• Collaborate with stakeholders to understand business requirements and create innovative solutions that align customer expectations with product capability
• Use data and insights to develop and recommend strategic improvements to the customer journey
• Provide advice on web and digital systems

Skills & Experience
To be successful in the position, you will possess:

• Tertiary (Degree Level) qualifications in a relevant discipline or equivalent experience
• Proven skills in digital user interface and user experience design
• Experience in content design and plain English writing for websites
• Strong understanding of campaigns, analytics and accessibility
• Demonstrated ability to discuss problems, analyse and formulate solutions equally with a wide range of customers including managers, non-technical users, IT professionals and system developers
• Demonstrated project management skills in planning, managing time and competing priorities to achieve agreed objectives on time
• Experience in digital marketing including SEO, social media, online campaigns
• Knowledge of usability and accessibility requirements including WCAG methodologies
• Demonstrated skills with common website CMSs, SCSS/CSS, HTML and JavaScript languages, styling frameworks, design systems, and script libraries
• Current Class C Driver’s License
• Proof of Australian residency or citizenship

About Shoalhaven City Council

Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

Benefits
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

• Generous Leave Entitlements
• Long Service Leave After 5 Years
• 9 Day Fortnight for Outdoor Staff
• Flexitime for Indoor Staff
• Remote Working Arrangements
• Fitness Passport
• Novated Lease Arrangements
• Discounted Private Health Insurance
• Training and Development Programs

How to Apply
You will be required to submit an online application by attaching your resume (please ensure you submit in Word or PDF format) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

For more information on the application process, please visit how to apply on Councils website.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Please list the relevant qualifications and experience you hold.
3. Briefly describe the relevant technology, content management systems and software you have experience using
4. This role engages with a number of business units and departments within Council.  How do you work with a variety of stakeholders with competing priorities and achieve positive outcomes for all?

Contact:  Alix Gillett – Coordinator – Marketing & Community Engagement – 02 4429 3***

Applications Close: Tuesday 2 July 2024 (at midnight)

Shoalhaven City Council is an equal opportunity employer committed to embracing diversity and inclusion, and encourages applications from people of all ages, abilities, and backgrounds.

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace.

When your application has been submitted completely, you will receive a confirmation email.