Wedding & Special Events Executive

• Supportive and friendly working environment
• Progressive Organisation
• Work in a 5-star, Perth CBD Location

Located in the heart of the city, with 304 bedrooms the Duxton Hotel is the perfect 5-star Hotel specialising in Accommodation, Food & Beverage, and Conference & Events.

We are competitive and environmentally conscious, continuously refurbishing and keeping up with trends, in order to remain the market leader in terms of occupancy, profitability and guest experience. The Duxton Hotel promotes a healthy work/life balance, and we are a strong team that works together for a common purpose to exceed all expectations.

We are currently seeking a Wedding & Special Events Executive to join our team.

Reporting to the Director of Sales and Business Development, your duties will include, but are not limited to:

• Selling and coordinating all weddings and Special Events, by collaborating closely with clients, conducting site visits, and meticulously preparing event orders and floor plans.
• Maximizing sales revenue targets, while ensuring each event reaches its full potential.
• Providing comprehensive sales quotations promptly.
• Following up diligently with prospective clients, sending proposals, and ensuring their satisfaction to secure bookings.
• Facilitating seamless communication between the Conference and Events Sales Office and other hotel departments, ensuring smooth execution of every event.
• Assisting with financial aspects related to events, such as preparing and processing conference and event accounts, ensuring accurate invoicing, and reconciling payments in a timely manner.
• Providing exceptional customer service to clients throughout the event planning process, from initial inquiries to post-event follow-up, ensuring their needs are met and expectations exceeded at every stage.
• Handling any customer inquiries or concerns with professionalism and efficiency, resolving issues promptly to maintain positive guest relationships.
• Continuously seeking opportunities to enhance the guest experience and improve financial outcomes.

To be considered for this role you need to:

• Experience in a similar role in five-star establishment
• A team orientated mindset with the ability to work collaboratively with our clients, kitchen staff, suppliers, and vendors to deliver excellence.
• Exceptional interpersonal and customer service skills
• Exceptional negotiation skills
• Master multitasker with impeccable attention to detail
• Good written and verbal communication skills
• Availability to work a rotating roster, including shifts on weekends and Public Holidays
• National police clearance

Benefits:

• Complimentary duty meals in staff restaurant
• Employee Well-Being Program 
• Employee Recognition Program
• Workplace Banking Partnership Program
• Career Development Program
• Education Subsidy
• Uniform and Equipment Provided
• Preferred Accommodation and Food & Beverage Rates

Please specify in your cover letter which position you are applying for.

If you are interested in this position, please click.

 ‘Apply Now’

Or if you would like further information please contact.

Human Resources

**@perth.duxton.com.au

Only shortlisted applicants will be contacted, and all applicants must be eligible to live and work in Australia to apply for this position.

For more information about
Duxton Hotels International please visit:

http://www.duxtonhotels.com/