Address
Form of work- Make an impact supporting patients, their families and carers
- Part time, permanent hours on a Saturday and Sunday (would suit University Student)
- Based in Heidelberg
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.
About the Ambulance Booking Office
The Ambulance Booking office handles all non-emergency patient transport (NEPT) bookings, including dispatching bookings for the Austin Health based stretcher vehicle (weekdays only). We liaise with the wards and clinical units to facilitate the booking of non-emergency ambulances for patient transfer and maintain a database of all bookings.
About the role
This role is responsible for ensuring that non-emergency Ambulance Bookings are processed accurately and in a timely manner on both Saturdays and Sundays.
A regular day will see you:
- Enter non-emergency transport bookings into the booking system (data entry)
- Liaise with Ambulance Victoria and National Patient Transport regarding bookings and ETA's
- Recording delays and the reason for the delay
- Liasing with wards and clinical areas to faciltate bookings
About you
To be successful in this role you'll bring with you:
- Excellent communication skills
- Proactivity and self motivation
- Attention to detail
- Data Entry skills
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
- Easy access via public transport, discounted car parking
- Five weeks annual leave (pro rata for part time)
Inclusion at Austin Health
We celebrate, value and include people of all backgrounds, genders, identities, cultures, bodies and abilities. We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.
Work with us!
If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager.
